My order status? (24060)

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Ramzon
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Joined: Fri Mar 18, 2022 14:43

My order status? (24060)

Postby Ramzon » Fri Mar 18, 2022 14:46

Hello VKB Forum.
Does anyone know how to get a status on you order?
Ive send mails and asked on the site but its about a week ago without response.

Just wanna know when ill receive my order, so I can start plantning :wink:

Best Regards
Ramzon

burnout
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Re: My order status? (24060)

Postby burnout » Sun Mar 20, 2022 1:36

It seems like they specifically don't respond to order status questions. They also ignored my inquiry about ticket #7150. I'm really close to canceling my order but seeing how things go around here, I recon it would take months to cancel and extra few months to get a refund.

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fallout9
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Re: My order status? (24060)

Postby fallout9 » Sun Mar 20, 2022 6:23

Sorry guys, we know the local store is behind with responding to all emails and we apologize for it, but the number of orders for OTA and EVO was well over our expectations, so everybody's trying to keep up.
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mathijs727
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Re: My order status? (24060)

Postby mathijs727 » Sun Mar 20, 2022 10:24

Does this mean that the airfreight shipment this Friday was not enough to fill all outstanding orders? If so, will there be a second airfreight shipment or will those people have to wait for sea shipment?

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Stonehenge
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Re: My order status? (24060)

Postby Stonehenge » Sun Mar 20, 2022 11:20

Thank you for this brief yet meaningful feedback! More I do not even need to know and I can now go to sleep again calm :D

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Native
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Re: My order status? (24060)

Postby Native » Sun Mar 20, 2022 13:00

Just out of interest...
were more pre-ordered than delivered?
Greetings from Germany

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Eduard VKB FSC
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Re: My order status? (24060)

Postby Eduard VKB FSC » Mon Mar 21, 2022 2:48

Hi Ramzon and everyone who reads this thread.

EVO is not yet in stock. The first batch is still not yet delivered to us. As soon as we have it, it will be shipped. Current estimated date of arrival is Monday, March, the 21st. But it depends how quick Fedex handles it. From my experience every other delivery takes more time.

Please be patient.
VKB store in Europe - http://flightsimcontrols.com


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