Support Ticket #3247

[Jan097]

It has over 2 weeks since the last the response to my ticket even though, i was told that the replacment parts for the Gladiator NXT should arrive the same week.
So i will ask here aswell, do you by now have replacment RF Triggers and replacment circuit boards for the A3 and A4 Hat in stock?
And if so, could i please get one of each?

[Eduard VKB FSC]

Hello Jan097,

Sorry for delay. We have now the replacement RF triggers and I will send the replacement for you today. It should arrive this week.
With regards of a sound for A3 and A4 switches it is related to the pushers and it is normal to sound differently.

[Jan097]

Thank you very much! But since this is my first VKB Stick i dont think that the sound ist due to a pusher material change. Unless you snuck into my house during the night and switched them out? ;D
To reiterate the hat is only making a different sound(creaking) when pushing in the down direction(not inwards or any of the other directions).
Also the sound only developed a couple of weeks after i first started using the stick.