shipment still in transit after 25 days and no answer from VKB

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Joram971
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shipment still in transit after 25 days and no answer from VKB

Postby Joram971 » Sat Oct 31, 2020 22:52

hi, i'm waiting for a shipment since october the 5th . Seeing that the status of the shipment was not changing, i sent a mail to VKB, for them to investigate (only the sender can make a reclamation to PostNL) .
Today Im still waiting for a reply of any kind from VKB....

I must admit that im worried, and a bit confused by your communication with your clients....

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UIV
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Re: shipment still in transit after 25 days and no answer from VKB

Postby UIV » Sun Nov 01, 2020 4:55

PM me your order#, I'll contact our EU dealer.

Joram971
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Re: shipment still in transit after 25 days and no answer from VKB

Postby Joram971 » Sun Nov 01, 2020 6:16

i tried to send you the order number in PM
not sure it worked

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Re: shipment still in transit after 25 days and no answer from VKB

Postby UIV » Mon Nov 02, 2020 5:23

Thank you. Got it and sent a request to the dealer.

Joram971
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Re: shipment still in transit after 25 days and no answer from VKB

Postby Joram971 » Tue Nov 03, 2020 7:05

thank you, hope i'll get an answer, i tried to mail them several times but so far, no answer.

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Re: shipment still in transit after 25 days and no answer from VKB

Postby UIV » Wed Nov 04, 2020 3:38

can contact me if need help


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