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Lead time on orders

Posted: Wed Feb 09, 2022 4:24
by CustomHydroGaming
Hi,
If I were to order a right and left OTA for Gladiator NXT what is the lead time on them and approximate DHL delivery date to Jacksonville, FL USA?

Re: Lead time on orders

Posted: Wed Feb 09, 2022 11:27
by fallout9
China's slowly waking up after a 3 weeks celebration, so things might not be as fast as usual. It's also hard, almost impossible to predict how long to courier would take; it depends on their load, weather etc. I would say, considering the conditions, 5-6 days if you're lucky or 10-12 days. But this is just a rough estimation.

Re: Lead time on orders

Posted: Thu Feb 10, 2022 3:28
by mgh24
See my post below.

my order got to states from China very quickly, but sat at DHL center for 6 days. Once it was shipped from Cincinnati it got here the same day (Utah)!

Overall, I was pretty lucky, ordered 1/28, received 2/9. As noted, it is very hard to predict with state of shipping as it is.

Re: Lead time on orders

Posted: Fri Feb 11, 2022 0:12
by tomzo711
That's crazy. I ordered on the 27th and it's still on processing. I'm only about 45 minutes from the OP too.

Re: Lead time on orders

Posted: Fri Feb 11, 2022 8:58
by jeanguy2
I ordered GNX Dual THQ +THQ-V + SEM-V Combo × 1 on the 1/20/2022 and my order is still shown as processing....???

Re: Lead time on orders

Posted: Mon Feb 14, 2022 15:06
by Capecop1
Ordered on the 28th and still processing for me as well...only ordered a single omni throttle adapter. Understand that there was a holiday and they need to catch up....however...from a customer's standpoint it is slightly frustrating to pay $26 shipping when the part was $30 and orders began shipping after the CNY on the 8th. It's now the 14th. 7 day catch up?

Re: Lead time on orders

Posted: Tue Feb 15, 2022 0:35
by groovehobbit
I also Placed my order on 01/27 and still listed as "Processing...". I was crazy excited for these to be available, so feeling a bit impatient on this order.

Re: Lead time on orders

Posted: Tue Feb 15, 2022 1:12
by fallout9
Guys, we have several stores all over the world; mentioning the store you're waiting to ship would help.

Right now I could only tell you that the orders containing OTAs are a bit delayed as the Customs office has requested some more documentation on the product.

Re: Lead time on orders

Posted: Fri Feb 25, 2022 20:03
by bravoleader
Hi Fallout,
My order is #23603 on the 16th of Feb. it is still in processing. is it part of those orders that are stuck?
F

Re: Lead time on orders

Posted: Fri Feb 25, 2022 23:46
by fallout9
Which store? What products did you ordered?

Re: Lead time on orders

Posted: Sun Feb 27, 2022 5:38
by bravoleader
OTA left hand from the Europe store.

F

Re: Lead time on orders

Posted: Sun Feb 27, 2022 7:12
by fallout9
There's no OTA stock in EU yet, so they're on their way from the main warehouse in China. Should be in EU early coming week, so in a few days after that you should get it.

Re: Lead time on orders

Posted: Mon Feb 28, 2022 12:34
by bravoleader
I see, I though that when they were "in stock" they were actually in stock and not in flight. I hope they arrive soon! Cant wait to use OTA on my Glad!