Lead time on orders

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CustomHydroGaming
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Lead time on orders

Postby CustomHydroGaming » Wed Feb 09, 2022 4:24

Hi,
If I were to order a right and left OTA for Gladiator NXT what is the lead time on them and approximate DHL delivery date to Jacksonville, FL USA?

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fallout9
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Re: Lead time on orders

Postby fallout9 » Wed Feb 09, 2022 11:27

China's slowly waking up after a 3 weeks celebration, so things might not be as fast as usual. It's also hard, almost impossible to predict how long to courier would take; it depends on their load, weather etc. I would say, considering the conditions, 5-6 days if you're lucky or 10-12 days. But this is just a rough estimation.

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Re: Lead time on orders

Postby mgh24 » Thu Feb 10, 2022 3:28

See my post below.

my order got to states from China very quickly, but sat at DHL center for 6 days. Once it was shipped from Cincinnati it got here the same day (Utah)!

Overall, I was pretty lucky, ordered 1/28, received 2/9. As noted, it is very hard to predict with state of shipping as it is.

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Re: Lead time on orders

Postby tomzo711 » Fri Feb 11, 2022 0:12

That's crazy. I ordered on the 27th and it's still on processing. I'm only about 45 minutes from the OP too.

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jeanguy2
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Re: Lead time on orders

Postby jeanguy2 » Fri Feb 11, 2022 8:58

I ordered GNX Dual THQ +THQ-V + SEM-V Combo × 1 on the 1/20/2022 and my order is still shown as processing....???
VKBsim Gunfighter MCG Ultimate Twist XT V2.090 MK2
VKBsim T-Rudder XT V2.090 MK2
VKBsim NXT SEM THQx3 XT v2.088

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Re: Lead time on orders

Postby Capecop1 » Mon Feb 14, 2022 15:06

Ordered on the 28th and still processing for me as well...only ordered a single omni throttle adapter. Understand that there was a holiday and they need to catch up....however...from a customer's standpoint it is slightly frustrating to pay $26 shipping when the part was $30 and orders began shipping after the CNY on the 8th. It's now the 14th. 7 day catch up?

groovehobbit
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Re: Lead time on orders

Postby groovehobbit » Tue Feb 15, 2022 0:35

I also Placed my order on 01/27 and still listed as "Processing...". I was crazy excited for these to be available, so feeling a bit impatient on this order.

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fallout9
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Re: Lead time on orders

Postby fallout9 » Tue Feb 15, 2022 1:12

Guys, we have several stores all over the world; mentioning the store you're waiting to ship would help.

Right now I could only tell you that the orders containing OTAs are a bit delayed as the Customs office has requested some more documentation on the product.

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Re: Lead time on orders

Postby bravoleader » Fri Feb 25, 2022 20:03

Hi Fallout,
My order is #23603 on the 16th of Feb. it is still in processing. is it part of those orders that are stuck?
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Re: Lead time on orders

Postby fallout9 » Fri Feb 25, 2022 23:46

Which store? What products did you ordered?

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Re: Lead time on orders

Postby bravoleader » Sun Feb 27, 2022 5:38

OTA left hand from the Europe store.

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Re: Lead time on orders

Postby fallout9 » Sun Feb 27, 2022 7:12

There's no OTA stock in EU yet, so they're on their way from the main warehouse in China. Should be in EU early coming week, so in a few days after that you should get it.

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Re: Lead time on orders

Postby bravoleader » Mon Feb 28, 2022 12:34

I see, I though that when they were "in stock" they were actually in stock and not in flight. I hope they arrive soon! Cant wait to use OTA on my Glad!


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