Hello!
My new VKB Gladiator NXT Premium (R) arrived yesterday. The device is really awesome! But I have 2 defects to complain about. First, the metal base plate is minimally bent, so that the base on a straight surface slightly tilts and secondly, the pressure to the left on the A3 POV is somehow very spongy and often has a feedback that feels broken. I could probably fix the first point simply by lightly sanding down one of the rubber feet. But I'm reluctant to wantonly damage the product because I'm worried about the warranty. Do I have any options to fix these two problems?
Kind regards, lkuli
New Stick = bent baseplate
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- fallout9
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Re: New Stick = bent baseplate
Hello, the dealer in this case was you. I bought the stick via the official VKB website.
- fallout9
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Re: New Stick = bent baseplate
Hello, there are several local official websites. North America, Europe, Australia, Russia, Ali (rest of the world). Please contact the dealer who fulfilled your order.
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