Eta on the March Kosmovias?

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jiko422
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Joined: Fri Mar 29, 2019 2:49

Eta on the March Kosmovias?

Postby jiko422 » Fri Mar 29, 2019 2:56

Hello there I ordered a left and a right kosmo sticks i have recived the email that you have recived the order but have not had any confirmation on a shipment.
just wondering when they were going to be shipped i was under the impression that there was a shipment ready to be sold.
or was it a order ready to be filled then they were going to build them?

:?:

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rrohde
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Re: Eta on the March Kosmovias?

Postby rrohde » Fri Mar 29, 2019 8:02

Hi,

here's a little FAQ entry about variable product (e.g., joysticks with removable grips) shipping times: https://vkbcontrollers.com/?faq=why-doe ... ms-to-ship

About the current delay in pending Gunfighter order processing: I've already received tracking numbers for about 80% of all pending Gunfighter orders from VKB's shipping dept; however, a little more patience for the remaining orders is needed, as VKB HQ said they hired a new QA person and he happens to start his training on those remaining Gunfighter orders (which doesn't really help speed things along), and when he's done, they are being double-checked once more before boxing them up to get them to the shipping dept.

So that's the current delay in processing - which was news to me as well. Based on what they told me on Tuesday, they hope to get those remaining orders out either by the end of this week or sometime next week.

Hope this helps.
VKB North America
https://VKBcontrollers.com

Dirt
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Re: Eta on the March Kosmovias?

Postby Dirt » Sat Mar 30, 2019 2:11

My buddy who ordered AFTER I did, received his sticks on the 25th...

I'm still waiting to even get a shipping notification...
Gunfighter MkII w/MCG-Pro
Soft Cams X&Y
#10 Springs X&Y
FW: v1.976
Devconfig: v0.90.35

Gunfighter MkII w/Kosmosima Premium Left
Soft Cams X&Y
#10 Springs X&Y
FW: v1.976

T-Rudder Mk.IV Pedals
Soft Cam Side
High Spring Tension Setting

jiko422
Posts: 2
Joined: Fri Mar 29, 2019 2:49

Re: Eta on the March Kosmovias?

Postby jiko422 » Sat Mar 30, 2019 18:11

thanks rrohde I will continue being patient. But not to patient. :P

I appreciate your reply.


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