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Gunfighter Pro w/ MCG PRO pre-order - Bad Gateway

Posted: Tue Oct 03, 2017 15:21
by gbadzic
Yesterday after I pre-ordered Gunfighter Pro w/ MCG PRO, the "Bad Gateway" message showed up. However I received a pre-order e-mail and I hope I my pre-order is valid. Anybody else with a Bad Gateway occurrence?

Re: Gunfighter Pro w/ MCG PRO pre-order - Bad Gateway

Posted: Tue Oct 03, 2017 16:14
by Caillin
Yeah, I got that too. Rainer was quick to reply and cancel the first order as I ordered a second time, which did go through all the way and show up on my order page. Just reply to the order confirmation email and I’m sure he can confirm and fix up the order so it shows in your account area.

Apparently the site got slammed with traffic when the preorders went live.

Re: Gunfighter Pro w/ MCG PRO pre-order - Bad Gateway

Posted: Wed Oct 04, 2017 17:47
by gbadzic
Thanks for your response. Who is Rainer? I wonder if I need to get on touch with him to confirm my pre-order? As I said, I received a confirmation e-mail with the order number. Thus, I believe my pre-order went through even with the "Bad Gateway" message at the end of the pre-order process.

Re: Gunfighter Pro w/ MCG PRO pre-order - Bad Gateway

Posted: Thu Oct 05, 2017 0:25
by Caillin
Sorry, should have specified. Rainer Rrhode is the North American VKB representative and is looking after distribution for that region. You should be able to just reply to your order confirmation email, or go to https://vkbcontrollers.com and I think they had contact details there. I did both, and he answered on both immediately :)

Re: Gunfighter Pro w/ MCG PRO pre-order - Bad Gateway

Posted: Fri Oct 06, 2017 14:51
by gbadzic
All right. Thanks a lot.

Regards,