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US/Canadian Customers - Roll Call

Posted: Wed Dec 14, 2016 21:05
by rrohde
HI guys,

In order to capture those of you who got "lost" after Stratojet and VKB "broke up", I would like for you to get in touch with me.

If you were a Stratojet customer, VKB might not have gotten any of your customer information needed to support you, add you to their customer database, or to answer your questions!

This disconnect could lead to:

- you could be missing out on any future VKB (pre)order windows that open up
- you might not be getting any answers to the questions you might have emailed Stratojet
- you might not be getting the warranty issue(s) taken care of that you might have filed with Stratojet

That said, you might be waiting in vain to get that answer/feedback/support you had hoped for from them.

If you haven't already done so, please contact me (see email in signature below) with your complete shipping information, and anything that you are wanting to be alerted about and/or wanting to reserve regarding any VKB products. Also, let me know if you have filed any issues covered under warranty (proof needed), or anything else that Stratojet hasn't responded to. Thanks!

PS: Your information is kept private and secure and is not shared with any third party, and merely allows us to serve you better in the long run.

Re: US/Canadian Customers - Roll Call

Posted: Wed Jan 04, 2017 8:40
by ErikPalumbo
If you haven't already done so, please contact me (see email in signature below) with your complete shipping information, and anything that you are wanting to be alerted about and/or wanting to reserve regarding any VKB products. Also, let me know if you have filed any issues covered under warranty (proof needed), or anything else that Stratojet hasn't responded to. Thanks!

Re: US/Canadian Customers - Roll Call

Posted: Thu Jan 05, 2017 3:07
by Caillin
Not interested in us Aussies that ordered through Amazon? :D

We're definitely in your demographic, even though geographically we're on the opposite side of the globe. Support and shipping usually guides us to purchase from US retailers where possible even though I know a fair few ordered from VKB direct (and shipped direct from China).

Re: US/Canadian Customers - Roll Call

Posted: Thu Jan 05, 2017 17:25
by rrohde
Well, yeah, you folks from Down Under are welcome too! :) Please chime in as well (see email info in signature). :)

Re: US/Canadian Customers - Roll Call

Posted: Wed Apr 12, 2017 2:00
by azmodiuz
Whats stratojet ?

Re: US/Canadian Customers - Roll Call

Posted: Wed Apr 12, 2017 19:11
by Sokol1
Formerly VKB re-seller in US. viewtopic.php?f=26&t=2424

Re: US/Canadian Customers - Roll Call

Posted: Tue Nov 27, 2018 6:14
by Horizon
Rrhonde,

US Customer here, looking for an MCG tabletop with Russian Markings

Re: US/Canadian Customers - Roll Call

Posted: Tue Nov 27, 2018 9:07
by Ron61
Maybe it will suit you?

Re: US/Canadian Customers - Roll Call

Posted: Tue Nov 27, 2018 18:47
by Horizon
Ron,

Thank you for link! That will do, however I prefer to buy the base and grip at the same time if I can, as I need both. Also I prefer Russian marking. Thank you for your help!

Re: US/Canadian Customers - Roll Call

Posted: Tue Nov 27, 2018 20:23
by Ron61
You're welcome. I think you need to take while there. May end and not appear more. :(

Re: US/Canadian Customers - Roll Call

Posted: Wed Nov 28, 2018 4:03
by Horizon
I hope they should appear more...?

AeroGator stated somewhere that a restock was happening in January, if I saw correct?