US/Canadian Customers - Roll Call

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rrohde
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US/Canadian Customers - Roll Call

Postby rrohde » Wed Dec 14, 2016 21:05

HI guys,

In order to capture those of you who got "lost" after Stratojet and VKB "broke up", I would like for you to get in touch with me.

If you were a Stratojet customer, VKB might not have gotten any of your customer information needed to support you, add you to their customer database, or to answer your questions!

This disconnect could lead to:

- you could be missing out on any future VKB (pre)order windows that open up
- you might not be getting any answers to the questions you might have emailed Stratojet
- you might not be getting the warranty issue(s) taken care of that you might have filed with Stratojet

That said, you might be waiting in vain to get that answer/feedback/support you had hoped for from them.

If you haven't already done so, please contact me (see email in signature below) with your complete shipping information, and anything that you are wanting to be alerted about and/or wanting to reserve regarding any VKB products. Also, let me know if you have filed any issues covered under warranty (proof needed), or anything else that Stratojet hasn't responded to. Thanks!

PS: Your information is kept private and secure and is not shared with any third party, and merely allows us to serve you better in the long run.
VKB North America
https://VKBControllers.com

ErikPalumbo
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Re: US/Canadian Customers - Roll Call

Postby ErikPalumbo » Wed Jan 04, 2017 8:40

If you haven't already done so, please contact me (see email in signature below) with your complete shipping information, and anything that you are wanting to be alerted about and/or wanting to reserve regarding any VKB products. Also, let me know if you have filed any issues covered under warranty (proof needed), or anything else that Stratojet hasn't responded to. Thanks!

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Re: US/Canadian Customers - Roll Call

Postby Caillin » Thu Jan 05, 2017 3:07

Not interested in us Aussies that ordered through Amazon? :D

We're definitely in your demographic, even though geographically we're on the opposite side of the globe. Support and shipping usually guides us to purchase from US retailers where possible even though I know a fair few ordered from VKB direct (and shipped direct from China).

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rrohde
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Re: US/Canadian Customers - Roll Call

Postby rrohde » Thu Jan 05, 2017 17:25

Well, yeah, you folks from Down Under are welcome too! :) Please chime in as well (see email info in signature). :)
VKB North America
https://VKBControllers.com

azmodiuz
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Re: US/Canadian Customers - Roll Call

Postby azmodiuz » Wed Apr 12, 2017 2:00

Whats stratojet ?

Sokol1
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Re: US/Canadian Customers - Roll Call

Postby Sokol1 » Wed Apr 12, 2017 19:11

Formerly VKB re-seller in US. viewtopic.php?f=26&t=2424


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