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Gladiator Pro Delivery
Posted: Sun Nov 27, 2016 22:31
by Corpsman
I ordered a Gladiator Pro 2-3 weeks ago and I am wondering when it will be shipped. I have attempted to contact VKB through support email and have not got anything back from them for 2 weeks now (terrible customer service). I just want to know if it will be shipped before Christmas.
Re: Gladiator Pro Delivery
Posted: Mon Nov 28, 2016 10:40
by UIV
Dear Corpsman,
Sorry for cause this problem for you. Could you please tell us from where you order your Gladiator Pro? and to whom you write email?
Please be kind to offer us your order information and we will handle it asap.
Thanks
Re: Gladiator Pro Delivery
Posted: Mon Nov 28, 2016 22:17
by Corpsman
I ordered it from Amazon and I emailed
support@gostratojet.com and
contact@gostratojet.com I contacted support after a week from not hearing back from the other.
Edit: I will post order number when I get home.
Re: Gladiator Pro Delivery
Posted: Tue Nov 29, 2016 2:48
by Corpsman
Here is the Amazon order number #112-8589481-1708216.
Re: Gladiator Pro Delivery
Posted: Tue Nov 29, 2016 11:03
by UIV
We are sorry to hear about your problem. Because before Amazon shop was under charge of our previous representative Stratojet, we didn't sell from amazon. I think now there is no stock in Amazon shop. Please cancel your order from Amazon shop. You can order directly from China, or from our European representative.
If there is any questions, please feel free to contact us.
Re: Gladiator Pro Delivery
Posted: Tue Nov 29, 2016 17:59
by Corpsman
How can I order from the European site when it says that I have to get it from stratojet still? It is bad practice of a company to still advertise that stratojet is still representing you.
Since the Gladiator Pro is out of stock on your European site as well when can I expect to be able to order it?
I can't seem to find the Chinese site can you put a link for it here.
Re: Gladiator Pro Delivery
Posted: Wed Nov 30, 2016 7:06
by Bourrinopathe
Hello!
Here's the main page for the shop.You can ask information about an order here:
sales_en@vkb-sim.pro