Official Announcement: VKB North America - Sales and Support

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rrohde
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Official Announcement: VKB North America - Sales and Support

Postby rrohde » Tue Dec 06, 2016 18:30

Hi everyone,

I am happy to announce that I am now part of the VKB team, and I will provide support for our existing customers in the USA and Canada, as well as future sales of VKB products as they become available.

Stay tuned as we are developing this idea further - in the meantime, feel free to contact me via PM on this board, or leave a message below.

Soon, there will be a new website for you to (pre)order VKB products as well; I'll keep you posted here!

We're here to help!
VKB North America
https://VKBControllers.com

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PatMan33
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Re: Official Announcement: VKB North America - Sales and Support

Postby PatMan33 » Tue Dec 06, 2016 19:32

Image

This is great news! A familiar face is always a good thing.

Glad to hear we'll still be able to get access to the goods. Was going to be sad if I had to go with another brand.

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rrohde
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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Tue Dec 06, 2016 20:12

PatMan33 wrote:Image

This is great news! A familiar face is always a good thing.

Glad to hear we'll still be able to get access to the goods. Was going to be sad if I had to go with another brand.


Thank you!

I was in the same boat when I first read about the loss of the initial NA support. Having only discovered VKB a couple of years ago, it quickly grew on me and I wanted to own a Mamba ever since! Not being able to get VKB products (and support) here in the USA (and Canada) swiftly and easily would have been a great blow to VKB's reputation and sales, so I am more than happy step in and help.

I see this as an opportunity to involve the community a lot more when it comes to providing news and information, as well as a friendly point of contact for providing support whenever needed.

Since we're just getting started, we're still working on the logistics (official email address for support, official webstore, etc) - so bear with us!

In the meantime, if you need support, feel free to contact me via PM.
VKB North America
https://VKBControllers.com

aferg
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Re: Official Announcement: VKB North America - Sales and Support

Postby aferg » Wed Dec 07, 2016 3:14

rrodhe,Great to hear that you are taking on the job. I have had an order in to Amazon for a Gladiator Pro for over two months ,and still no good. Last week I put in an inquiry to VKB Europe, and still no reply, so I'm not too thrilled at the moment! Please keep us informed of your progress, as I'd love to be a customer! Possibly your first "Down Under"! All the best, Ferg.

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rrohde
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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Wed Dec 07, 2016 6:19

aferg wrote:rrodhe,Great to hear that you are taking on the job. I have had an order in to Amazon for a Gladiator Pro for over two months ,and still no good. Last week I put in an inquiry to VKB Europe, and still no reply, so I'm not too thrilled at the moment! Please keep us informed of your progress, as I'd love to be a customer! Possibly your first "Down Under"! All the best, Ferg.


Let me see what I can do; I'll will get in touch with the VKB guys for you.
VKB North America
https://VKBControllers.com

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Re: Official Announcement: VKB North America - Sales and Support

Postby hon0 » Wed Dec 07, 2016 6:53

Great news ! Congratulation Rrohde.

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rrohde
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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Wed Dec 07, 2016 6:55

hon0 wrote:Great news ! Congratulation Rrohde.


Thank you! :)
VKB North America
https://VKBControllers.com

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Re: Official Announcement: VKB North America - Sales and Support

Postby kverdon » Wed Dec 07, 2016 7:34

Bravo, welcome aboard. Look forward to getting some more great VKB gear from you.

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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Wed Dec 07, 2016 8:19

kverdon wrote:Bravo, welcome aboard. Look forward to getting some more great VKB gear from you.


Sounds good! :) Hope to have the webshop in place with more VKB goodies soon.
VKB North America
https://VKBControllers.com

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Re: Official Announcement: VKB North America - Sales and Support

Postby Bourrinopathe » Wed Dec 07, 2016 11:12

See? That's what happens when you support and like those devices so much :mrgreen:
I'm glad our fellow US simmers can order and benefit from such a positive representative. Congratz Rainer and VKB!

I wish you and VKB the best for the coming eons ;)
/// ВКБ Black Mamba MkIII / ВКБ T-Rudder MkII / ВКБ Gladiator / X-55 Rhino throttle / OpenTrack /// UTC +4 ///

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rrohde
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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Wed Dec 07, 2016 16:16

Bourrinopathe wrote:See? That's what happens when you support and like those devices so much :mrgreen:
I'm glad our fellow US simmers can order and benefit from such a positive representative. Congratz Rainer and VKB!

I wish you and VKB the best for the coming eons ;)


Thanks for the kind words, Daniel! I have high hopes for this partnership - so let's see how it develops. :)
VKB North America
https://VKBControllers.com

DHRF
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Re: Official Announcement: VKB North America - Sales and Support

Postby DHRF » Wed Dec 07, 2016 19:18

those vkb people can be a little hard to decipher I offer my help :mrgreen:

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Re: Official Announcement: VKB North America - Sales and Support

Postby Sokol1 » Wed Dec 07, 2016 22:12

rrhde,

Nice to see you "in the boat". :D
Best wishes.

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rrohde
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Re: Official Announcement: VKB North America - Sales and Support

Postby rrohde » Wed Dec 07, 2016 23:27

Thanks Sokol! Thanks DHRF! :)
VKB North America
https://VKBControllers.com

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Re: Official Announcement: VKB North America - Sales and Support

Postby aferg » Thu Dec 08, 2016 4:37

Rrohde, thanks for the prompt reply, your help would be greatly appreciated,and I would be just as happy ordering through you. Thanks again.


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