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Official announcement about relation between VKB and Stratojet

Posted: Mon Nov 28, 2016 13:17
by UIV
November 28, 2016
Here is the official announcement from VKB team:
Our contract with Stratojet has been finished. For some reason, we both party will no longer continue our business relationship.

Thanks to all whom give VKB products strong support. All after-sales service in North America will be handled under VKB team.

We apologize if this cause confusion to our dear clients. Our order for goods is under going. You can kindly get contact with VKB Europe (vkb@flightsimcontrols.com) or with VKB team directly (sales_en@vkb-sim.pro).
New USA representative is under negotiation.

Sincerely, VKB team.

Re: Official announcement about relation between VKB and Stratojet

Posted: Tue Nov 29, 2016 11:33
by david_wi
Thanks for the clear information. 8)

Re: Official announcement about relation between VKB and Stratojet

Posted: Wed Nov 30, 2016 23:50
by Harald
I am sorry...
Is this the result of a total lack of communication between the compagnies aswell their customers?

This is sad and worrying...

Harald

Re: Official announcement about relation between VKB and Stratojet

Posted: Fri Dec 02, 2016 18:34
by rrohde
Harald,

this is not as worrying as it might look. VKB is currently working on a solution for customers in the US and Canada.

Re: Official announcement about relation between VKB and Stratojet

Posted: Sat Dec 03, 2016 8:18
by PatMan33
Thanks for the update! Looking forward to getting service back up and running for the US and Canada.