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VKB Stecs detent problem

Posted: Fri Aug 08, 2025 20:18
by Coros
Hi!

I have a problem with the detent wheel, a little piece broken from it and know the wheel have contatct with the plastic.
I attached the photos from it. And the other sie one has the sighns of some cracking. Is it possible to get a spare piece ?

https://imgur.com/a/vkb-stecs-oyo2BHW

Re: VKB Stecs detent problem

Posted: Sun Aug 10, 2025 11:13
by AeroGator
Sorry for the mishap.

Nothing new in the "HOW TO GET HELP" algorithm: first, please open a support ticket with the dealer.
It doesn't matter whether the device is, or is not, under warranty, or whether the problem is caused by a maker's defect, or user's mistake. Please open the ticket.
Help will come.