Gladiator NXT Evo SCG Premium Twist not calibrating

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RonLefebvre
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Gladiator NXT Evo SCG Premium Twist not calibrating

Postby RonLefebvre » Tue Jun 11, 2024 1:03

Hi,
at wits end here.
Have a Gladiator NXT Evo SCG Premium right stick
Joystick is recognized.

When calibrating

Stick Twist = not recognised
Red + grey buttons = not recognised
4 Hats = not recognised

F1 F2 F3 ok
Stick left right up down ok
En1 en2 +Lever at bottom ok

Thanks for the help

Ron

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fallout9
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Re: Gladiator NXT Evo SCG Premium Twist not calibrating

Postby fallout9 » Tue Jun 11, 2024 3:02

Check the connection between grip and base. Make sure the cable is properly plugged into the USB board and check if any of the 3 wires is damaged.

RonLefebvre
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Re: Gladiator NXT Evo SCG Premium Twist not calibrating

Postby RonLefebvre » Tue Jun 11, 2024 15:49

Hmm
Looks like the wires from the joystick handle are completely cut. Will take it apart tonight and see what the deal is.
Not sure if my image upload worked or not

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fallout9
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Re: Gladiator NXT Evo SCG Premium Twist not calibrating

Postby fallout9 » Wed Jun 12, 2024 5:49

That's alright, you can either repair them yourself if you're handy or fill up for a service ticket to get a new cable. But, if that's the case, make sure you're using the sleeve included, as indicated in the quick guide, in order to avoid further damage.

RonLefebvre
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Re: Gladiator NXT Evo SCG Premium Twist not calibrating

Postby RonLefebvre » Wed Jun 12, 2024 23:53

Thank. I was able to fix it for now, but would like to order a new wire that connects the handle to the base.
When I open a ticket it asks
Your VKB North America Order # *

Do I have to enter that.

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fallout9
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Re: Gladiator NXT Evo SCG Premium Twist not calibrating

Postby fallout9 » Sat Jun 15, 2024 10:42

Yes, the ticket must be attached to an order number.


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