Black box: no lights

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JaRa
Posts: 11
Joined: Thu Mar 16, 2023 11:10

Re: Black box: no lights

Postby JaRa » Sat Mar 18, 2023 11:21

bootloader admin after bootloading:
b1.jpg

flashing:
b2.jpg
after flash, bootloader automatically closes and when I restart it, I get this:
b3.jpg

JaRa
Posts: 11
Joined: Thu Mar 16, 2023 11:10

Re: Black box: no lights

Postby JaRa » Wed Mar 22, 2023 16:15

Any update on this?

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Victorus
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Re: Black box: no lights

Postby Victorus » Wed Mar 22, 2023 22:51

Try to download USBdeview.exe. Disconnect controller. Launch and uninstall all USB devices with VID 231d. Connect it.
Руководство пользователя по контроллерам VKB (VKB controllers User Guide) Ru&En
https://disk.yandex.ru/d/LlqiYtIrIetBOQ

JaRa
Posts: 11
Joined: Thu Mar 16, 2023 11:10

Re: Black box: no lights

Postby JaRa » Wed Mar 22, 2023 23:16

Uninstalled all v231d with USBdeview, then reconnected. Still no lights. Put it in bootloader mode again and flashed. When bootloader finishes and resets the device, lights stay off and the device is not listed any more.

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fallout9
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Re: Black box: no lights

Postby fallout9 » Thu Mar 23, 2023 23:35

Strange one. Please fill up a service ticket on this.

pat_Yamaneko
Posts: 1
Joined: Tue Nov 07, 2023 19:20

Re: Black box: no lights

Postby pat_Yamaneko » Tue Nov 07, 2023 19:29

Hello
had the same issue with the ultimate version, issue for me was that i was using a to old version of the flash file v2.020, which you get when you press the firmware link on the shop page.
After downloading the whole firmware package, i flashed the version 2.165 and LED are working again and is properly recognized in the device config program.

BR
pat


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