NXT AFTER UPGRADE TO PRO DONT MUVE UP DOWN

[shay55]

hi
after upgrading to the pro buttons the joystick doesn't move up or down ( AXIS Y ) ( see a link to a youtube video that I posted )
all other buttons and axis are fine
did in vkb device config the default
the start caliber test no luck ..did open the base
all wires are intact and secure all the way.
when i test with the VKB JOY TESTER the red is the Y-AXIS ( see photo attach )

any ideas?
tnx
https://youtube.com/shorts/maBHBQFDpOs?feature=share

[fallout9]

Wrong plug, try this one:

[shay55]

thank you I change it to the correct plug and now it's working all the axis
but now the blue and red LEDs in the base are flashing slowly once red once blue
and when i press it in the vkb device its outputs an error message "Error Read CPUID " ( see pic )
any idea?
thank you

[fallout9]

Slowly flashing and alternating LEDs on the base means your device needs calibration. I suggest pressing the Default button and calibrate following the Quick Start guide.
If you get errors in VKBDevCfg close it and run it again as Admin. If it still doesn't work try to reboot your computer in Safe mode, as some background running utilities might interfere with it.