Right stick C1 hat/rapid trigger issue

[Jim875]

I purchased a pair of NXT EVO Premium space edition week ago, and I discovered couple of minor issues with the right stick

This first issue is C1 hat switches on my right stick doesn't feel the same on that of the left.
Each switch on left C1 feel distinctive as it provides enough return force and clear click sound.
The right C1 switches, however, feel mushy and provide little click sound when clicked.
It also feels harder to press in general, and sometime during gaming I can't tell if a button is pressed.

The second issue is the right rapid trigger has faint creaky noise when pressed or released.
In some occasion, it doesn't return to its original position after the trigger is released.
Comparing with the left rapid fire trigger, the right rapid fire trigger seems to have weaker spring force.

Can these issues be solved?

Thx

[fallout9]

Pull out the C1 hat cap and see if it's in proper position.
About the trigger, open up the grip and see what's happening in there. Take pics and post them here if unsure.

[Jim875]

Just pull out the white cap as shown here at 1:40?
https://www.youtube.com/watch?v=rYu8erD2BtM&t=182s

Is that a proper way to it? Do I have to open it up to check?

[fallout9]

First see if the cap is in the proper position.

[Jim875]

From the surface the cap looks fine? It not like its tilted or something.
It also on right orientation

[fallout9]

But try to pull it out and put it back, maybe it was out of position.

[Jim875]

Finally pull it up.
Nothing out of ordinary inside. The hat switches still feel to same after putting it back.
Do all units use the same hat switch from the same manufacturer?

[fallout9]

They're all the same. Please fill up a service ticket, maybe you need a replacement.

[Jim875]

Is this what orientation of the spring suppose to look like?
The spring would tilt to the left after couple the rapid trigger presses. Is this a normal behavior?

[fallout9]

Made a walkthrough for you:

Notice the tab on the side of the rapid trigger.

Seat the spring with the longer leg over the screw post 1, then seat the rapid trigger over the spring with the tab over the shorter leg 2.

When the trigger is in position push the longer leg over the screw post with a narrow screwdriver.

Install the red trigger and its spring as shown.

Connect the PCB and at this moment both triggers are secured in place.