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Ticket #5228
Posted: Sun Jul 31, 2022 8:16
by Cyphercrit
Hello! I ordered a Gladiator NXT and a SEM module to go along with it, the first item went to the correct shipping address while it turns out that the second item was ordered for a shipping address that is way old and about 2 hours from where I live. I was just a little worried because I want to make sure that the address gets changed. I appreciate all your help, my ticket number is #5228.
Thank You
Re: Ticket #5228
Posted: Sun Jul 31, 2022 20:26
by fallout9
Please log in to your local vendor website and create a service ticket.
Re: Ticket #5228
Posted: Sun Jul 31, 2022 21:15
by Cyphercrit
Hi there, I appreciate the reply, I believe that the local vendor website is with you guys at VKBcontrollers.com
I'm currently waiting on a response to the ticket still
Thank You
Re: Ticket #5228
Posted: Sun Jul 31, 2022 21:52
by fallout9
It's just that the ticketing system has more priority than a message on the forum; but all good if you already filled up the ticket - the local rep will get on it fast.
Re: Ticket #5228
Posted: Sun Jul 31, 2022 21:55
by Cyphercrit
I appreciate that thank you.
I do apologize for posting on the forum I was just a little worried about it being shipped to the wrong address,
Thanks Again
Re: Ticket #5228
Posted: Sun Jul 31, 2022 22:57
by fallout9
Not a problem at all, just wanted to make sure you got the ticket running.