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My T-rudder's spring suddenly got broken

Posted: Tue Jun 21, 2022 12:23
by hijong park
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I had been using VKB T-rudder for about a year. it was great for helicopter flying.

But Today, the spring suddenly got broken and the rudder don't return to center anymore.

Maybe I got a faulty spring, Are there any possible ways to order new spring for T-rudder ? there isn't seem to be any places selling that specific spring, and I asked for help at VKB customer support but no response yet.

Re: My T-rudder's spring suddenly got broken

Posted: Tue Jun 21, 2022 19:02
by fallout9
Please get in touch with your local vendor in order to get a replacement.

Re: My T-rudder's spring suddenly got broken

Posted: Wed Jun 22, 2022 0:05
by hijong park
I didn't buy this in local store but from Korean overseas purchasing agent in internet.

Is it not possible to get A/S in that case ?

Re: My T-rudder's spring suddenly got broken

Posted: Wed Jun 22, 2022 1:21
by fallout9
Send an email to sales@vkb-sim.pro and explain the situation.

Re: My T-rudder's spring suddenly got broken

Posted: Wed Jun 22, 2022 3:05
by hijong park
Thanks, I have sent an email to there.

Re: My T-rudder's spring suddenly got broken

Posted: Wed Jun 22, 2022 23:47
by hijong park
They are sending new spring for free ! Thank you again.