My T-rudder's spring suddenly got broken

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hijong park
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Joined: Tue Jun 21, 2022 12:15

My T-rudder's spring suddenly got broken

Postby hijong park » Tue Jun 21, 2022 12:23

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I had been using VKB T-rudder for about a year. it was great for helicopter flying.

But Today, the spring suddenly got broken and the rudder don't return to center anymore.

Maybe I got a faulty spring, Are there any possible ways to order new spring for T-rudder ? there isn't seem to be any places selling that specific spring, and I asked for help at VKB customer support but no response yet.

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fallout9
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Re: My T-rudder's spring suddenly got broken

Postby fallout9 » Tue Jun 21, 2022 19:02

Please get in touch with your local vendor in order to get a replacement.

hijong park
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Re: My T-rudder's spring suddenly got broken

Postby hijong park » Wed Jun 22, 2022 0:05

I didn't buy this in local store but from Korean overseas purchasing agent in internet.

Is it not possible to get A/S in that case ?

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fallout9
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Re: My T-rudder's spring suddenly got broken

Postby fallout9 » Wed Jun 22, 2022 1:21

Send an email to sales@vkb-sim.pro and explain the situation.

hijong park
Posts: 7
Joined: Tue Jun 21, 2022 12:15

Re: My T-rudder's spring suddenly got broken

Postby hijong park » Wed Jun 22, 2022 3:05

Thanks, I have sent an email to there.

hijong park
Posts: 7
Joined: Tue Jun 21, 2022 12:15

Re: My T-rudder's spring suddenly got broken

Postby hijong park » Wed Jun 22, 2022 23:47

They are sending new spring for free ! Thank you again.


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