Dead button 20 on one VKB Gladiator NXT

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Ron61
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Re: Dead button 20 on one VKB Gladiator NXT

Postby Ron61 » Sat Oct 23, 2021 11:03

It turns out that the button works when the handle is open and stops after assembly?

Dev
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Re: Dead button 20 on one VKB Gladiator NXT

Postby Dev » Sat Oct 23, 2021 16:01

That happened once.

When it stopped working after assembly, I took it apart to the point where I could re-check the switch. So I removed the cover, removed the board, and tested the switch again.

The switch operates as follows, using the picture with your probes:
Red to Black: Switch off: open Switch On: Closed
The lead without the probe is always open to Red and Black.

Then I put the board back on but did not assemble the rest of the stick, hooked it up to VKBconfig and polled buttons. Everyone worked but C1.

I have removed/re-seated the board several times now with the same result.

Are you thinking there's a fault in the connection with the board? If I seat the board and remove the cable, are the places on the board I can probe to check that?

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Re: Dead button 20 on one VKB Gladiator NXT

Postby Ron61 » Sat Oct 23, 2021 16:14

You can try to neatly close the same two pins with a paper clip when the backplane is installed and see the reaction in the configurator with the Poll checkbox turned on.
Be careful what you short out.

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Re: Dead button 20 on one VKB Gladiator NXT

Postby Dev » Sat Oct 23, 2021 16:33

Did that, No reaction. It should have lit the red square, right?

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Re: Dead button 20 on one VKB Gladiator NXT

Postby Ron61 » Sun Oct 24, 2021 10:34

Then we conclude that the board with the button is faulty, which needs to be replaced.

Dev
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Re: Dead button 20 on one VKB Gladiator NXT

Postby Dev » Sun Oct 24, 2021 14:45

Do you know how I go about getting the part? I've put in a ticket, # 3138, but is there something else I have to do?

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Re: Dead button 20 on one VKB Gladiator NXT

Postby fallout9 » Sun Oct 24, 2021 18:54

Just update the ticket with a link to Ron61's resolve, so they'll know what parts you need.
Thanks for your patience.

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Re: Dead button 20 on one VKB Gladiator NXT

Postby Dev » Tue Nov 02, 2021 2:52

How long will it take? I heard back, and verified my address a week ago.

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Re: Dead button 20 on one VKB Gladiator NXT

Postby fallout9 » Tue Nov 02, 2021 2:58

Means the parcel is prepared to get picked up by the courier. You'll get the tracking soon.


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