Gladiator K spring - support ticket unresponsive

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steelvyper
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Joined: Tue Jun 08, 2021 19:23

Gladiator K spring - support ticket unresponsive

Postby steelvyper » Tue Jun 08, 2021 19:30

I recently had a spring break on my Gladiator K, and I opened a warranty support ticket (#2658) for the issue. After some initial communication and sending some pictures, I have not heard back in a full week, including a request for an update. How can I get my issue resolved? I'm stuck here with a broken product and no response from VKB.
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fallout9
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Re: Gladiator K spring - support ticket unresponsive

Postby fallout9 » Tue Jun 08, 2021 19:37

Bit of patience please, someone will get back at you shortly.
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