VKBDevCfg-C cant find joystick [resolved]

[salvo]

Got an mcg ultimate with gunfighter mkIII, was working fine till i tried changing stuff in the profile, was creating a macro when i clicked "set"to write to the profile, then the mcg disapeared from the vkbdefcfg tool and never came back.
When i check my device manager is says "This device cannot start. (Code 10) STATUS_DEVICE_DATA_ERROR"
under devices its now called zero controller and says driver error. There are no lights on on the blackbox either.
Any help would be appreciated.

[fallout9]

In VKBDevCfg press the Default button, recalibrate and start over.

[salvo]

Thats the problem its not showing up in vkbdefcfg i cant do anything in there and the device is connected

[fallout9]

Try change USB ports, restart your computer, restart your computer in Safe mode, use VKBDevCfg as Admin.

[salvo]

Did all that still doesnt show up in vkbdevcfg

[salvo]

When i started back up in normal windows and tried again it found the zero controller but still cant do anything in vkbdevcfg, when i press bootloader it does nothing, this is in admin mode

[salvo]

I changed usb ports now its gone again

[fallout9]

Stay in Safe mode then and press Restart.

[salvo]

In safe mode it doesnt show up anymore, and when it showed up i already pressed restart but it didnt respond

[Victorus]

viewtopic.php?f=25&t=5391&p=47335&hilit=usbdeview#p47335
Try.

[salvo]

tried it but still doesnt show up in vkbdevcfg

[salvo]

Support via forum really takes a long time to solve a problem, is there another way i can contact someone directly to resolve this?

[salvo]

So i tried following the manual and it suggests in section 2.2.2 to short the boot jumper, when i do that it actually shows up in bootloader and i can flash the device, but when it restarts the device i get the same problem as before and the vkbdevcfg cant find it again.

In USBdeview it show up without showing name, if i plug in the controller with the boot jumper pressed down it actually shows up as "vkb boot njoy32 platform"
But when i plug it in without the boot jumper pressed it shows up with the port and hub number.

I have a working scg as u can see in the first screen.

[salvo]

When i tried flashing the device via bootloader while shorting the boot jumper with firmware for the stick intended "MCG Ultimate w twist" , it failed and the device could not be recognised afterwards.

Then i flashed it with firmware for another stick "MCG Pro w twist" again with shorting the boot jumper, after that VKBDevCfg recognised it again and i could flash it with the right firmware for the intended stick true VKBDevCfg without shorting the boot jumper.

So now the stick is working as intended. Problem resolved

[Ron61]

You could try temporarily disconnecting all Razer devices. They can be the reason for this behavior.