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Poor QC, really disappointed with Ultimate
Posted: Wed May 05, 2021 3:01
by Twigz
Attached is a photo of what I just received. For $500+ USD I'm a bit irritated this passed quality control. Over time I'm sure the finish with degrade/chip even further. I sent a support message to VKB but have a question for the folks who have dealt with their support before. How do they handle these types of things, good customer service or am I looking at even more disappointment? Also has anyone else with an ultimate received theirs in this condition?
Re: Poor QC, really disappointed with Ultimate
Posted: Wed May 05, 2021 9:50
by Ron61
Write to the seller about this.
Re: Poor QC, really disappointed with Ultimate
Posted: Thu May 06, 2021 4:41
by UIV
PM me your ticket#, I'll ask our support to change the grip ASAP.
Re: Poor QC, really disappointed with Ultimate
Posted: Fri May 07, 2021 2:22
by Twigz
PM sent
Re: Poor QC, really disappointed with Ultimate
Posted: Fri May 07, 2021 2:53
by UIV
Thank you. Our support will contact you ASAP
Re: Poor QC, really disappointed with Ultimate
Posted: Mon May 24, 2021 16:21
by apar.dspaede
Oh you got the reliced version? that is the more expensive one next to the gold..