MCG Ultimate : Problem with a hat switch modul

[Phoenix]

I want to change the top ministick by a hat, and I have some problem.

It doesn't do the right thing on the test screen.

VKBDevCfg: 0.91.78
VKBsim Gunfighter MCG Ultimate Twist
Firmware version: v2.025

Things I've already tried:
-switching the hats (I have the same results with the both hat)
-Re-flashed firmware
-Default settings
-Re-calibrated

When I push UP, the test screen show an arrow to the right.
When I push Down, the test screen has no effect.
When I push to the Right, the test screen show an arrow to the left.
When I push to the Left, the test screen has no effect







If I put the original ministiok, I have no problem.

[fallout9]

Go in Profile/Buttons/Physical Layer and check the Poll box. Press on the HAT up button - a cell will blink red on the chart, click mouse on that cell. In the new window click mouse on the logical representation (which would be, according to your description, POV right) and set it up as POV up. Do the same for the rest of 3 HAT buttons and press Set to save changes.

[Ron61]

Open a support ticket with a seller.

[Phoenix]

Thank you Fallout and Ron. I have done the ticket.

[Rlaxoxo]

How did you solve this issue?