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Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 7:33
by antdroid
Hi - just received NXT today with premium grip. Everything works out of the box EXCEPT the Y-Axis (pitch up/down). I tried upgrading to latest firmware 2.00.7 and it didnt resolve it. Tried removing and reattaching the cables and nothing as well. Any help?
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 7:36
by fallout9
Have you pressed the Default button and re-calibrated after flashing?
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 8:38
by antdroid
Yes, several times. Also tried a different computer just in case.
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 19:38
by fallout9
Please post a screenshot with Profile/Axes/Physical and Logical Axes.
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 19:45
by antdroid
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 20:23
by fallout9
Press the Default button and re-calibrate. Please DO NOT make any other changes to the profile and post the same screenshot (first one).
Re: Gladiator NXT - Y-Axis Not responding
Posted: Tue Oct 20, 2020 21:24
by antdroid
I went through the troubleshooting with tech support this morning and it's still not responding, so hoping it'll get RMA'd or a better resolution from VKB HQ.