VKB-SIM

Hello,

I was able to launch VKBDevCfq to configure my recently purchased Gladiator NXT and save the profile. The issue I am having, is that every subsequent time I have tried to open VKBDevCfg, the software has hung until Windows eventually asks if I would like to close the software or wait for it to continue. Even after leaving it open for 10+ minutes, it will still not finish loading. I have tried opening the software with and without Gladiator NXT plugged in, but that didn't seem to make a difference. I have also tried both newer and older versions of the VKBDevCfg software to no avail. Finally, I tried whitelisting the .exe files in MalwareBytes, as well as having the program run as an administrator, also with no success. Are there any steps I can take to troubleshoot my issues with the software? Currently I can't configure my stick anymore.

Show screenshot of Global tab from configurator. Try to install the configurator in a separate folder not on the system drive C.

Thank you for your help!

Currently the configurator is located on a separate drive from the C: drive.




The global tab is shown below. It took over 10 minutes for this screen to open.

Are there any other connected joysticks, pedals? Try connecting the GNX to another computer, laptop and launching the configurator.

There are no other joysticks connected. I'll see if I can find a different computer to try. Thanks!

What Windows version do you use?

This may not be helpful but I will throw it out there. I use to have this problem. My setup was two monitors, one is a 4k TV the other is a 1620 X something computer monitor. When the problem would happen (which was most of the time) I would have to shift the two monitors around on the Windows display page, it did not matter which way I shifted them, I just had to move one. After I changed the resolution on the big monitor to 1920X1080 (not for this reason) the problem went away.

Victorus wrote:What Windows version do you use?

I am using Windows 10 Pro, version 2004.

Bill wrote:This may not be helpful but I will throw it out there. I use to have this problem. My setup was two monitors, one is a 4k TV the other is a 1620 X something computer monitor. When the problem would happen (which was most of the time) I would have to shift the two monitors around on the Windows display page, it did not matter which way I shifted them, I just had to move one. After I changed the resolution on the big monitor to 1920X1080 (not for this reason) the problem went away.

I gave this a try and it didn't seem to have an effect on the freezing issue.


I did notice that for a few moments after my computer boots from a shutdown, I can open the software and use it without issue. Once I close it and try re-opening it, the freezing returns. This makes me believe that there is some service running in the background that is interfering with the VKBDevCfg software. I tried killing all the services I could find that deal with USB, such as Logitech, Corsair Keyboard, Webcam, etc., but none of those seemed to be causing the interference. I may have to just go down the list one-by-one to figure out which service is causing the issue.