VKB-SIM

Hi, i have some trouble with the mcg pro i received 2 weeks ago.
i didn't changed any springs and cams,
i use the firmware v1.98.5,
everything fine except the trigger that does not pop up back since yesterday (button3),



i am not sure about what i should do

Carefully disassemble, along the way taking a photo for yourself, so that during assembly there are no questions and no extra parts and screws remain.

Hi Ron61,
Here the photos


I did not disassemble it more,i had a look and it seems to have a little crack on the spring
I am not sure if the spring is right in place or not

Disconnect the 2pin plug and unscrew the small self-tapping screw. Carefully take out the board and gain access to the plastic retainer.
After removing the board, unscrew the self-tapping screw, remove the white plastic spring. And having unscrewed another self-tapping screw, we remove the trigger block. The correct position of the spring should be like this. If this is not the case, we fix it.

Im trying to do this , i unscrewed the small self tapping screw, and unpluged the 2pin


but it looks pretty hard to take off the board, isn't it connected to the second board ?


just scared to force too much on it

the top card can be pulled out, right ?

It is necessary to lift the board above the protrusion 1 and then pull it in the direction of the arrow from the connector 2.
When it comes out of the connector a little, then a cutout will appear and things will go easier.

i see, thanks, i disassemble all and i can see the spring is broken



what should i do now?

Email either the seller or warranty@vkb-sim.pro for a replacement spring request. Unfortunately, it happens.

Yep sad it happened so fast, unlucky
Well thank you very much for your help and quick answers,
i sent an email to warranty@vkb-sim.pro and opened a support ticket