Help mcg pro,the trigger is stuck

[azna]

Hi, i have some trouble with the mcg pro i received 2 weeks ago.
i didn't changed any springs and cams,
i use the firmware v1.98.5,
everything fine except the trigger that does not pop up back since yesterday (button3),

i am not sure about what i should do

[Ron61]

Carefully disassemble, along the way taking a photo for yourself, so that during assembly there are no questions and no extra parts and screws remain.

[azna]

Hi Ron61,
Here the photos

I did not disassemble it more,i had a look and it seems to have a little crack on the spring
I am not sure if the spring is right in place or not

[Ron61]

Disconnect the 2pin plug and unscrew the small self-tapping screw. Carefully take out the board and gain access to the plastic retainer.
After removing the board, unscrew the self-tapping screw, remove the white plastic spring. And having unscrewed another self-tapping screw, we remove the trigger block. The correct position of the spring should be like this. If this is not the case, we fix it.

[azna]

Im trying to do this , i unscrewed the small self tapping screw, and unpluged the 2pin

but it looks pretty hard to take off the board, isn't it connected to the second board ?

just scared to force too much on it

the top card can be pulled out, right ?

[Ron61]

It is necessary to lift the board above the protrusion 1 and then pull it in the direction of the arrow from the connector 2.
When it comes out of the connector a little, then a cutout will appear and things will go easier.

[azna]

i see, thanks, i disassemble all and i can see the spring is broken

what should i do now?

[Ron61]

Email either the seller or warranty@vkb-sim.pro for a replacement spring request. Unfortunately, it happens.

[azna]

Yep sad it happened so fast, unlucky
Well thank you very much for your help and quick answers,
i sent an email to warranty@vkb-sim.pro and opened a support ticket