Gladiator Mk. II Twist Access No Input Detected

[pizzatom]

1 - Device model and version
VKB-Sim Gladiator Mk II v1.85B
2 - Controller Firmware version
v1.98.E (see screenshot below)
3 - Number and type of springs used
Standard as shipped
4 - Тype of cams used
Standard as shipped
5 - If VKB original software is used, please always mention its version
VKB Device Config 0.91.22, Wizzo v0_93
If the question is in regards to joystick/pedals axes, please additionally post:
6 - Vkbjoytester screenshots. Download it here: http://ftp.vkb-sim.pro/Programms/VKB_JoyTester.zip
See attached
7 - Vkbdevcfg-c screenshots. Download it here: http://ftp.vkb-sim.pro/Programms/; make sure you're downloading the newest version.
See attached

I purchased the VKBSim Gladiator MkII a couple of months back and have really enjoyed it since. I did initially have to recalibrate to get the Yaw working well, but its been fine since.

Today while I was in-flight on X-Plane, the yaw input just suddenly stopped working. On X-plane it showed full left input. As you can see on the attached VKB screenshots, the software shows no Z axis input at all. Is there something i can do in the software to fix this?

Thanks,
Tom

[Victorus]

Try to disassembly the grip and check wires and connectors. Twist contacts especially.

[pizzatom]

Thank you for the quick response. Is there any instructions on how to do that?

Also will this void my warranty? If there is no way of fixing this without taking it apart I will probably return it.