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Kosmosima X-Axis Sticking to the Left

Posted: Tue Apr 07, 2020 3:49
by tadochip
I've been having an issue where, during normal use, the X-Axis will jump full left and stay there. Power cycling the black box (unplugging USB) fixes the issue temporarily, but it will eventually happen again. I've also noticed that the LED on the stick will turn from blue to white white, and the red LED to the left of it will light up. This is not always associated with the full left X-Axis jump, and can be made to happen by wiggling the stick left and right along the X-Axis.

I'm not sure if this is a hardware or software issue. I cleaned the contacts, re-seated the stick, and flashed the black (orange) box with the latest software.

Has anyone else experienced this issue? I'm including links to screenshots of the axis test and communication error level test I did, as well as a picture of the LEDs on the stick. The white illumination of the LED appears blueish in the picture.

https://cdn.discordapp.com/attachments/ ... s_test.PNG

https://cdn.discordapp.com/attachments/ ... _level.PNG

https://cdn.discordapp.com/attachments/ ... 409354.jpg

https://cdn.discordapp.com/attachments/ ... 406909.jpg

Re: Kosmosima X-Axis Sticking to the Left

Posted: Tue Apr 07, 2020 4:04
by fallout9
Looks like a contact issue, but could you post a screenshot with Profile/Axes, with both Physical axes and Logical Axes shown?

Re: Kosmosima X-Axis Sticking to the Left

Posted: Tue Apr 07, 2020 5:45
by tadochip
Is this what you're looking for fallout9?

https://cdn.discordapp.com/attachments/ ... normal.PNG

Re: Kosmosima X-Axis Sticking to the Left

Posted: Tue Apr 07, 2020 6:01
by fallout9
I could replicate that picture, I have the same mouse, headphones and also replaced the ministick with a hat :))))

Back to the point, please wait for input from Ron or Victorus; if you won't hear back from them soon please get in touch with your local dealer about it.

Btw, what Discord channel is that the pictures are from?

Re: Kosmosima X-Axis Sticking to the Left

Posted: Tue Apr 07, 2020 7:48
by tadochip
What a coincidence, eh? :P

I hosted the pictures on my personal discord for convenience.