Unable to Calibrate Y and Z Rotation

[SpitfireMelodeon]

Xplane 11 fully updated - Win 10

Just Purchased the Gladiator MKII

I first calibrated in Xplane 11 but although the XPlane Y and Z rotation showed it to be working the assignments to the yoke in the aircraft did not move.
I have full and free movement of the stick.

I then used the calibration tool in VKB properties but when I progressed to them with the settings tool I still could not get the Y and Z rotation to operate.
The + sign in the box shows full rotation and Z axis is ok - X rotation is ok - but when I get to Y and Z rotation calibration the band for Y simply stays in the middle and the Z band stays fixed on the left hand side.

As can be seen from the attached of the test box, where the + sign is at the bottom right there is no response from the Y and Z.
They stay fixed wherever the + sign is.

All other buttons etc are ok.
Oh - and I did restart my computer just in case.

Any solution please?

Cheers
Bill McKinnon

[fallout9]

Try this:
- Unplug your joystick from USB;
- Plug back your joystick and within 10 seconds press and hold both Flaps and Eject buttons until the LED will start flashing rapidly;
- At this point move the joystick along its axes on the whole range: X, Y, Z, throttle;
- When done press the trigger and the joystick will reboot. After reboot the joystick is calibrated.
- Try again to use it in game, but like in any other games, you'll have to set up first and assign your controls.

[Ron61]

Before doing calibration, you must run the configurator. He will determine that the calibration was done by Windows and will offer to fix it in the registry - you should agree.
And only after that do the calibration by means of the configurator or as described above.
Follow the simple rule - calibrate any VKB device only in the configurator, without using the Windows applet.

[SpitfireMelodeon]

Thank you for your speedy replies fallout9 and Ron61

Silly question Ron61 but how do I run the configurator?

Cheers
Bill

[SpitfireMelodeon]

Not actually solved but now working

Well, the calibrator as shown above will still not respond on the yoke axes even after a reinstallation but I took a quick look in the simulator and everything is now OK.

Incredible.

Perhaps I have got so long in the tooth that I never thought to reinstall.

Once again you knowledgeable people thank you for taking the time to help.

Cheers
Bill