Z axis not registering - Brand new GF MK.III + MCG PRO with twist adapter.
Posted: Wed Jan 15, 2020 8:40
1. - Gunfighter MK.III + MCG Pro with twist adapter
2. - FW V1.981
3. - Stock springs
4. - Stock Cams
5. - VKB Device Config V0.90.93
Screen shots coming once I figure out how to upload them to the VKB server
Hi. Just so we're on the same page, this is my first experience with a VKB product. As stated in the title, I just received my brand new Gunfighter MK.III + MCG PRO with twist adapter today. Read the manual very carefully, adjusted dampers and all that. Before I plugged it in and ran any software, I swapped out the spring in the twist adapter for the soft spring because right off the hop I knew it was way too much resistance for my liking. I was extremely meticulous in doing this procedure and am 100% confident that I did not damage any parts, though in retrospect I really wish I had at least plugged it in to make sure everything was working as intended first.
So anyways, with all the hardware related stuff out of the way, I plugged in my joystick. The manual suggested that if there was a newer firmware version, to flash to it. There were no GF MK.III FW updates and honestly, I probably should have left it stock. I scoured the forums for answers and it seems I'm not the only person wondering about the FW update, though someone had said they tried both GF + MCG PRO files and they both worked fine, so I flashed to the most recent one.
Then comes calibration time. Start going through all the axes and the Z axis won't register. Nothing. I unplugged it, plugged it back in. Nothing. I re-flashed the firmware. Nothing. I tried the other Firmware. Nothing. I even went as far as to open the grip back up and double check that the twist PC board module was sufficiently connected, and that the 3 pin cable was seated properly as well. Just to be sure, I even disconnected both the twist module PCB and 3 pin cable and re-seated them. As stated before, I was extremely meticulous during my spring swap, but double check all wires on the twist adapter cable to ensure nothing was had been pinched. They weren't, as I was careful to seat them in the allotted slot for protection. Additionally, I fired up a game just to see if it was the VKB software that wasn't registering the axis for some reason, but no, the game did not register it either.
I am at a loss here. I have said before that I am very confident in the work I did to the spring. I have worked on joysticks extensively in the past. At this point, I can only think that it's faulty hardware, or that the Firmware version I've flashed to doesn't support twist?
Really disappointing initial experience on a stick that I've been eyeing up for years. Should I be submitting a ticket to speak with the team directly? Please advise.
2. - FW V1.981
3. - Stock springs
4. - Stock Cams
5. - VKB Device Config V0.90.93
Screen shots coming once I figure out how to upload them to the VKB server
Hi. Just so we're on the same page, this is my first experience with a VKB product. As stated in the title, I just received my brand new Gunfighter MK.III + MCG PRO with twist adapter today. Read the manual very carefully, adjusted dampers and all that. Before I plugged it in and ran any software, I swapped out the spring in the twist adapter for the soft spring because right off the hop I knew it was way too much resistance for my liking. I was extremely meticulous in doing this procedure and am 100% confident that I did not damage any parts, though in retrospect I really wish I had at least plugged it in to make sure everything was working as intended first.
So anyways, with all the hardware related stuff out of the way, I plugged in my joystick. The manual suggested that if there was a newer firmware version, to flash to it. There were no GF MK.III FW updates and honestly, I probably should have left it stock. I scoured the forums for answers and it seems I'm not the only person wondering about the FW update, though someone had said they tried both GF + MCG PRO files and they both worked fine, so I flashed to the most recent one.
Then comes calibration time. Start going through all the axes and the Z axis won't register. Nothing. I unplugged it, plugged it back in. Nothing. I re-flashed the firmware. Nothing. I tried the other Firmware. Nothing. I even went as far as to open the grip back up and double check that the twist PC board module was sufficiently connected, and that the 3 pin cable was seated properly as well. Just to be sure, I even disconnected both the twist module PCB and 3 pin cable and re-seated them. As stated before, I was extremely meticulous during my spring swap, but double check all wires on the twist adapter cable to ensure nothing was had been pinched. They weren't, as I was careful to seat them in the allotted slot for protection. Additionally, I fired up a game just to see if it was the VKB software that wasn't registering the axis for some reason, but no, the game did not register it either.
I am at a loss here. I have said before that I am very confident in the work I did to the spring. I have worked on joysticks extensively in the past. At this point, I can only think that it's faulty hardware, or that the Firmware version I've flashed to doesn't support twist?
Really disappointing initial experience on a stick that I've been eyeing up for years. Should I be submitting a ticket to speak with the team directly? Please advise.