Blackbox not communicating with Windows
Posted: Tue Jun 25, 2019 18:22
Hi people,
I just got a brand new Gunfighter II MCG Pro. Trying to set it up, I fail at the first step. When plugging the Blackbox USB to my Computer (Win 10 1903), I get a massage that the USB device could not be activated because Windows fails to request device information from it. The BB itself seems to start up fine. System and stick leds are on.
I downloaded the latest tools from https://vkbcontrollers.com/?product=gunfighter-mk-ii. DevCfg and ZBootloader show no device. Even Show_HID does not list it.
I tried different USB ports, and unplugged all non needed othe USB devices. HID software like "Logitech Gaming" was stopped.
I even tried it with an other computer (Win 10 1903) and did a hard reset by the boot jumper on the BB.
No success.
I am out of ideas here...
So, right now it seems there are only two possible reasons for the behaviour:
- Win 10 1903 has a problem with certain USB devices (like the BB)
- The BB is broken
It would be really nice, if you guys can give me a hint what to try next.
Thanks
Psycho
I just got a brand new Gunfighter II MCG Pro. Trying to set it up, I fail at the first step. When plugging the Blackbox USB to my Computer (Win 10 1903), I get a massage that the USB device could not be activated because Windows fails to request device information from it. The BB itself seems to start up fine. System and stick leds are on.
I downloaded the latest tools from https://vkbcontrollers.com/?product=gunfighter-mk-ii. DevCfg and ZBootloader show no device. Even Show_HID does not list it.
I tried different USB ports, and unplugged all non needed othe USB devices. HID software like "Logitech Gaming" was stopped.
I even tried it with an other computer (Win 10 1903) and did a hard reset by the boot jumper on the BB.
No success.
I am out of ideas here...
So, right now it seems there are only two possible reasons for the behaviour:
- Win 10 1903 has a problem with certain USB devices (like the BB)
- The BB is broken
It would be really nice, if you guys can give me a hint what to try next.
Thanks
Psycho