Black Mamba Limited Edition - Spring broken

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Irrstern
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Black Mamba Limited Edition - Spring broken

Postby Irrstern » Mon Sep 24, 2018 19:20

The Spring for y-axis is broken :(
Warranty is over since May... so have to find a replacement my own - is it known what kind of spring it is?

Regards

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AeroGator
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Re: Black Mamba Limited Edition - Spring broken

Postby AeroGator » Tue Sep 25, 2018 9:38

Irrstern wrote:Warranty is over since May...

Warranty is lifetime (or as long as we physically have spare parts for really old models) - so don't worry.
Let me get my torch and go downstairs to our vault and check through our treasure chests.
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AeroGator

Irrstern
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Re: Black Mamba Limited Edition - Spring broken

Postby Irrstern » Tue Sep 25, 2018 15:09

Hmm I'm afraid that this is only valid for the VKB part in the US? I bought mine in Europe...
It's not the only Problem, I also have a special CAM for the Warthog I recently installed and it is bumpy so the overall feeling ist very bad :cry:

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Re: Black Mamba Limited Edition - Spring broken

Postby AeroGator » Wed Sep 26, 2018 10:07

Irrstern wrote:Hmm I'm afraid that this is only valid for the VKB part in the US? I bought mine in Europe...
It's not the only Problem, I also have a special CAM for the Warthog I recently installed and it is bumpy so the overall feeling ist very bad :cry:

I don't remember mentioning anything about geography.
Please contact me by PM with:
- information about in which shop you bought the joystick, and when
- the order number
we will think how to help.
Best Regards,
AeroGator

Irrstern
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Re: Black Mamba Limited Edition - Spring broken

Postby Irrstern » Wed Sep 26, 2018 23:16

Sounds great! :mrgreen: I gather the information and will contact you...


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