Funky X-Axis Behaviour

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snuffles
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Funky X-Axis Behaviour

Postby snuffles » Sun Aug 26, 2018 17:47

1 - Device model and version: VKB Gunfighter Mk I Base + VKB Extension + MCG Pro
2 - Controller Firmware version: BB_GF_MCGP_v1_94_B
3 - Number and type of springs used: Default, no changes.
4 - Type of cams used: Default, no changes.
5 - If VKB original software: VKBDevCfg-C v0.87.05

The question is in regards to joystick / pedals axes:
6 - Vkbjoytester screenshot:
20180827 172412-VKB joytester.png
Movement of X in Bold

7 - Vkbdevcfg-c screenshots: See video linked below.

Hi Team,

I've noticed this behaviour getting worse on my MCG Pro + Extension + Gunfighter Mk I base for some time.
I had first seen it shortly after receiving my GF, and emailed about it. With a FW update, it only seemed to go away.

I've updated to the latest v1_94_B FW for the MCG Pro, and the problem is no better or worse. It is only affecting the X-Axis.
I've opened the GF's case to inspect for debris or other funky things in the housing, and haven't spotted anything that shouldn't be there. Visually, everything seems fine.

What can we do, gents?

Best Regards,
A Happy Customer

Video of the problem:
https://youtu.be/AXpv9jJxEO8

@00:23 - Calibration
@01:40 - Testing Calibration
@02:20 - Testing MCGPro Error Level
@03:02 - Testing GFMK1 Base Error Level
@03:20 - My Give Up ¯\_(ツ)_/¯
Attachments
VKB Device Report 2018.pdf
Report generated by VKB Device Configurator
(498.31 KiB) Downloaded 225 times

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Re: Funky X-Axis Behaviour

Postby AeroGator » Mon Aug 27, 2018 10:49

Shouldn't be difficult to fix, I think.
Remove the mechanism from the base and unplug the connectors of X-sensor. Don't just try to push them in with brute force hoping to restore contact: unplug and replug. No excessive force needed, just full out and full in.
Tell me if it worked.
Best Regards,
AeroGator

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Re: Funky X-Axis Behaviour

Postby snuffles » Mon Aug 27, 2018 13:41

YOU'RE A WIZZARD 'ARRY!

It seems to have fixed that issue - I read the "MCG Pro Roll Axis Jumping" thread and suspected this had a chance of affecting my GF1 base as well, but not enough to go ahead and try that fix.
The problem was exactly that - a connector that was no longer fully seated. When I re-plugged the X-Sensor's cable into the socket, I noticed that the socket shifted on its pins. Possible dry joint?

On another note, I have a query regarding the smoothness of the movement on the X-Axis. I've noticed that despite the cams being clean and the X-Axis dry clutch being loose, I still have a fair amount of friction to overcome to move the stick on the X-Axis. It's enough to block out very fine movements, which isn't nice. On the other hand, the Y-Axis is buttery smooth.

What can I do to remove the friction on the X movement?

Cheers!

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Re: Funky X-Axis Behaviour

Postby Ron61 » Mon Aug 27, 2018 14:14

Try to swap the cams - the problem goes to the Y axis?

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Re: Funky X-Axis Behaviour

Postby snuffles » Mon Aug 27, 2018 14:34

I wish that were so, but the problem exists even if I depress the X-cam away from the roller and move the stick.

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Re: Funky X-Axis Behaviour

Postby AeroGator » Tue Aug 28, 2018 8:38

snuffles wrote:YOU'RE A WIZZARD 'ARRY!
'at's why they call me 'Arrygator 8)
Talking that scratching thing, pls take off the bottom cover and take a good picture of the inside. Pls allow some time to make it a really good picture (no hand-held camera, even no-shadow light, good sharpness, etc.) - as we need to look inside like the thing is sitting on our desk. Better take a couple of pics at a bit different angles. Don't be savvy on size/resolution.
Post them here, we will chew on it.
Best Regards,
AeroGator

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Re: Funky X-Axis Behaviour

Postby snuffles » Wed Aug 29, 2018 9:09

Thanks Aerogator, will do - I'll have photos posted here as soon as possible.

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Re: Funky X-Axis Behaviour

Postby snuffles » Sat Nov 10, 2018 5:12

Hi Team,

After a stupid long time away, I've been able to return to the problem. Sorry, duty called :(

I've compiled a Google Photos album, hopefully it's some help for your team: photos.app.goo.gl/reCADyyR88nUhCxw7

I notice that the X-axis plastic buffer is not truly parallel with the X-axis. This seems to be a minor issue, though.
As a workaround, I loosened off the friction nut for the X-Axis all the way back, and the axis is properly smooth.

Happy to continue to wait, after all I wasn't able to get these images for you before I was sent away.

Cheers,

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Re: Funky X-Axis Behaviour

Postby AeroGator » Sat Nov 17, 2018 12:24

snuffles wrote:After a stupid long time away, I've been able to return to the problem. Sorry, duty called :(
I've compiled a Google Photos album, hopefully it's some help for your team...

Hope you got your issues sorted out :)
Now, I asked you to post pics here not out of a whim but for a reason.
Please do so.
We only follow external links in a few extraordinary situations, this not being such.
Hope to be on it as soon as you upload the pics!
:)
Best Regards,
AeroGator

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Re: Funky X-Axis Behaviour

Postby snuffles » Fri Mar 15, 2019 5:25

Hi Aerogator,

I've been away for work again, apologies - I'll pull the pictures for the internals from the gallery and upload here.
The jittery input issue had earlier been temporarily resolved by re-seating or tightening the pins for the X-Axis. It's returned since then, and it's become worse. It only affects the X-Axis, and is still present even after immediately re-seating the X-Axis connector and pins. The stick is unusable.
Attachments
20181110_112351.jpg
20181110_112338.jpg
20181110_112327.jpg

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Re: Funky X-Axis Behaviour

Postby snuffles » Fri Mar 15, 2019 5:26

Additional photos over the upload limit
Attachments
20181110_115352.jpg
20181110_115317.jpg
lol @ the plastic tie - no, there's no wire going through that plastic ribbon
20181110_115258.jpg
Last edited by snuffles on Sat Mar 16, 2019 8:18, edited 1 time in total.

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Re: Funky X-Axis Behaviour

Postby snuffles » Fri Mar 15, 2019 5:28

Last photo of the group
Attachments
20181110_115429.jpg

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Re: Funky X-Axis Behaviour

Postby snuffles » Sat Mar 16, 2019 8:20

Ticket submitted on VKBControllers.com, probably should have started this there in the first place. Apologies gents!

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Re: Funky X-Axis Behaviour

Postby AeroGator » Sat Mar 16, 2019 11:50

snuffles wrote:Apologies gents!
You'll never be forgiven! :twisted:
Yes sure it was a very proper thing to get a ticket - besides providing help, we need it for statistics.
I got your pictures. Can't promise anything tmrw (Sunday) but Monday we will set the dogs at your case.
Best Regards,
AeroGator

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Re: Funky X-Axis Behaviour

Postby rtrski » Sat Mar 16, 2019 17:30

Is that a wire twist tie wrapped around the connection point?? Are you sure that's not getting in the way of the gimbal action?
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