Gladiator Pro totally nonfunctional

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YR-DAN55
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Joined: Mon Mar 26, 2018 18:37

Gladiator Pro totally nonfunctional

Postby YR-DAN55 » Mon Mar 26, 2018 19:24

Hi,
I was very pleased with the Gladiator and I think it's a quality product, but a week ago it stopped working (completely dead, not recognized by win 10, not recognized by VKB JoyTester, no LED lit) the joystick is no longer in the warranty period.I checked the USB cable and it's ok.
1. VKB GLADIATOR Pro
2. the factory version
3.1 marked green
4. marked 30
5; 6; 7: now impossible to specify.
Joystick series are:47EC53FD4B ,E26837C933,C01753FBD3,D952CE7A45.I want to know if I can buy the controller board.
Thanks in advance, Dan

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AeroGator
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Re: Gladiator Pro totally nonfunctional

Postby AeroGator » Wed Mar 28, 2018 8:44

YR-DAN55 wrote:I want to know if I can buy the controller board.

You might not have to buy the board, as it might be a warranty case. Also, there might be a different reason that doesn't call for the board replacement.
Please pm me with the information on:
- where _and_ when you bought the device;
- order number (best if you still keep the screenshot or the printable version of the transfer slip);
- your location (no need for exact address for now, country+city would be enough).

I will be out till end of weekend but will get onto it as soon as I'm back. Sorry for keeping you waiting.
Best Regards,
AeroGator

YR-DAN55
Posts: 3
Joined: Mon Mar 26, 2018 18:37

Re: Gladiator Pro totally nonfunctional

Postby YR-DAN55 » Tue Apr 03, 2018 21:22

I did a few checks on the main board and the STM 32F103 controller is not powered, the fault is a regulator voltage (4A2D) which was supposed to supply 3.3v.

YR-DAN55
Posts: 3
Joined: Mon Mar 26, 2018 18:37

Re: Gladiator Pro totally nonfunctional

Postby YR-DAN55 » Tue Apr 17, 2018 16:15

A technical question,
if the voltage regulator burns the STM32 controller at the time of the failure, after its replacement it can also load the Njoy32 program and it will be recognized by wizzo and zbootloader ?

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UIV
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Re: Gladiator Pro totally nonfunctional

Postby UIV » Mon Apr 23, 2018 2:48

No, can not.
You need the mainboard replacement. Email to sales@vkb-sim.pro please


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