MCG loose base

Moderator: AdminGroup

Tripwire
Posts: 6
Joined: Sun Jan 07, 2018 20:19

Re: MCG loose base

Postby Tripwire » Sat May 05, 2018 17:28

Found my stick had a similar issue (first batch). One of the screws was not tight at all, the other also needed a bit of tightening.
Pulled it all apart as per instructions and have used spring washers as well.

Feels much better now, no movement any more in the base of the stick.

YAGA
Posts: 20
Joined: Wed Jan 31, 2018 20:41
Been thanked: 2 times

Re: MCG loose base

Postby YAGA » Thu Sep 27, 2018 10:30

I have a similar problem. Except the sockets the screws screw into themselves are loose in the plastic sheathing. Therefore, no matter how tight the screws are, the grip is loose. Is there any way to safely secure the metal sockets inside the plastic sheaths?

User avatar
AeroGator
Posts: 429
Joined: Wed May 31, 2017 7:40
Has thanked: 107 times
Been thanked: 178 times

Re: MCG loose base

Postby AeroGator » Thu Sep 27, 2018 12:48

YAGA wrote:I have a similar problem

Replied to you in another thread.
Best Regards,
AeroGator

YAGA
Posts: 20
Joined: Wed Jan 31, 2018 20:41
Been thanked: 2 times

Re: MCG loose base

Postby YAGA » Thu Sep 27, 2018 18:12

I'm not sure I follow. The only course of action is to open a support ticket? I was hoping there was a way I could re-secure these sockets on my own. How are these sockets anchored originally?

This is a different issue than my issue with roll axis jumping, so I've responded to this thread.

User avatar
AeroGator
Posts: 429
Joined: Wed May 31, 2017 7:40
Has thanked: 107 times
Been thanked: 178 times

Re: MCG loose base

Postby AeroGator » Fri Sep 28, 2018 3:30

YAGA wrote:not sure I follow

You heard me right; first to do is open a ticket. The dealer will then ask you for the picture of the problematic part of the grip. The brass nut cylinders are hot pressed into plastic, and to me it is hard to imagine such a nut getting loose. But it's the dealer's job to do the primary diagnostics; if he finds something like a crack in the plastic that lead to the nut going loose he will ask us for the plastic half of the grip replacement (or pull one out of his drawer if he has spares).
Best Regards,
AeroGator

YAGA
Posts: 20
Joined: Wed Jan 31, 2018 20:41
Been thanked: 2 times

Re: MCG loose base

Postby YAGA » Fri Sep 28, 2018 4:59

Let's try phrasing the question like this: If you were faced with this problem of a formerly hot-pressed socket coming loose, what adhesive would you use to re-secure the socket? Glue? Locktight? There are no cracks. It has simply lost whatever bond it originally had and cleanly slides out a few millimeters. I'm unsure why it doesn't slide further but I haven't forced it to find out. The other socket securing the grip to the 3 pin adapter is fine.

You must, as chief engineer, designer, and guardian of the technical support subforum have some insight. It seems worthwhile to try to fix it before resorting to transferring everything into a new half. And if that is the ultimate resort, there's no harm in trying this first.

I will open a ticket regardless though. I do very much appreciate your lack of hesitation to go the route of replacement.

User avatar
AeroGator
Posts: 429
Joined: Wed May 31, 2017 7:40
Has thanked: 107 times
Been thanked: 178 times

Re: MCG loose base

Postby AeroGator » Fri Sep 28, 2018 11:03

YAGA wrote:chief engineer, designer, and guardian of the technical support subforum have some insight.

I am a tech support guy, not the chief engineer or designer (you would perhaps never see any new products if these people were routinely dealing with tech support, right?) - and as a tech support guy I rarely take guesses.
I must see what I work on. This is why I said the dealer would most likely ask you for a detailed picture of the nut and socket in question. Dealers are skilled in these things, they are not dumb resellers.
To me it sounds nearly impossible that this part goes loose, but again, I am not guessing anything based on words.
There is for sure a pretty fat chance like 90 % that a drop of CA would solve the question once forever but DO NOT take it as an advice.
So please take pictures (NO need for multi-Mb giant pics, make them compact but informative), and send them to the dealer together with your support request. Please do not send them to me - it is local dealer' job.
And sure enough, we take our warranty very seriously, if the part needs to be replaced, replaced it will be.
Best Regards,
AeroGator

Matt
Posts: 2
Joined: Mon Jan 09, 2017 1:05
Been thanked: 1 time

Re: MCG loose base

Postby Matt » Sun Nov 18, 2018 0:34

Not really the correct topic, but since this topic has some information about used screws etc, could you please let us know, which type of screws you're using for mounting the base plate to the rest of the stick. I'm using a table mount for that, but would like to replace the original screws, because their coned heads don't work well in combination with the custom mounting plate.

Thanks alot.

User avatar
AeroGator
Posts: 429
Joined: Wed May 31, 2017 7:40
Has thanked: 107 times
Been thanked: 178 times

Re: MCG loose base

Postby AeroGator » Sun Nov 18, 2018 9:46

Matt wrote:which type of screws you're using for mounting the base plate to the rest of the stick

M4*12
Best Regards,
AeroGator


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 6 guests