This may be a duplicate, but I couldn't find the post so I'm resubmming
T-Rudder MKIV purchased October 26, 2016 from Amazon.
Stud broke off from base - see photos. It looks like the stud is attached to a plate (two studs on plate - one for each pedal) - if I could get that part I can fix it here and avoid shipping both directions.
North America office asked I go through you.
Excuse the duplicate post - perhaps there is just a delay in appearing in posts?
[Resolved] T-Rudder mkiv broken stud
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[Resolved] T-Rudder mkiv broken stud
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- rrohde
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Re: T-Rudder mkiv broken stud
Just to confirm - VKB HQ will send you a replacement part asap.
VKB North America
https://VKBcontrollers.com
https://VKBcontrollers.com
Re: T-Rudder mkiv broken stud
Glamis wrote:broken part
This part can be broken in two ways:
a - the pedals are set too high, and the cam side axes hit the ends of the crescent slots (marked with crosses in the pic);
b - the user presses both pedals at the same time.
We will send the replacement but we have to mention these reasons to make sure this won't happen again.
Best Regards,
AeroGator
AeroGator
Re: [Resolved] T-Rudder mkiv broken stud
Thanks - I'll do my best to avoid a repeat!
And I love your product.
Michael
And I love your product.
Michael
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