Received new PCB for A1 controls

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71st_Mastiff
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Received new PCB for A1 controls

Postby 71st_Mastiff » Fri Nov 03, 2017 21:40

I received my new PCB for the Base A1 center console button,
I replaced but I get no red or green Mode function light, I used the wizzo to reset default and I also flashed to the newest firmware and still no Mode green or red light function please help.
The Mode function does work just no lights.
North American VKB advised me to ask here.

P.S.

Plus I had to replace the Center A1 button console PCB, I can not use the Mode switch button, there is no green or red lights, for mode switching, I'm up to date on the firmware and the wizzo program.

MKI VKB Gladiator Pro v1.81.7

Wizzo v0.88

stick is working all buttons working but no mode switch lights. Shift state working also

sticklog.zip
stick log
(119.41 KiB) Downloaded 230 times

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Re: Received new PCB for A1 controls

Postby AeroGator » Sun Nov 05, 2017 9:32

:arrow: Let's begin with creating a new directory. Say, VKB Utilities. Or, use the one you have already.
:arrow: Download the configurator http://ftp.vkb-sim.pro/Programms/VKBDevCfg-C_0_78_9_9.zip; unpack it into this folder.
:arrow: Start the utility in Expert mode http://forum.vkb-sim.pro/viewtopic.php?f=27&t=2647
:arrow: Exit the configurator utility
:arrow: A file named zconfig.ini will appear in your folder
:arrow: Open it with Notepad
:arrow: Find [User] section
:arrow: Enter a new line User=Developer after the last line in this section
:arrow: Restart the utility
:arrow: Make a screenshot like the one attached to this post
:arrow: Global-External-LEDs
LED problem.png

:arrow: Also take a Global-Common screenshot
:arrow: Also take a Profile-Buttons screenshot
:arrow: Upload all screenshots (which is THREE) here into this thread. Do not use archives, or links to whatever file depots. Upload images as they are.

We will chew over them and get back to you. Hope it won't take long!

71st_Mastiff wrote:North American VKB advised me to ask here.
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Re: Received new PCB for A1 controls

Postby 71st_Mastiff » Mon Nov 06, 2017 0:04

here is the request,

vkb12.jpg


vkb1.jpg


vkb123.jpg

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Re: Received new PCB for A1 controls

Postby Ron61 » Mon Nov 06, 2017 13:18

It is worth checking the physical operation of the mode buttons. To do this, activate the Poll check-box in the physical layer tab (the last screenshot) and press all buttons to receive a response in the form of a red square.

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Re: Received new PCB for A1 controls

Postby AeroGator » Mon Nov 06, 2017 14:06

71st_Mastiff wrote:here is the request

MS3.jpg

Please check the selected two top pins. They are responsible for the LEDs in question.
Check also the connector head that is plugged in there.
Your settings appear OK, and the only reason as we see it could be the loose contact there.
So please disconnect the plug, make sure both wires are not broken, then reconnect and double check the accuracy of connection.
Tell me whether it worked. Hope it would.
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Re: Received new PCB for A1 controls

Postby 71st_Mastiff » Mon Nov 06, 2017 14:09

The button works, I just don’t have green or red lights. Original pcb the lights work. Just the last 2 pcb sent to me the lights don’t work. What are the odds I get 2 pcb in a row that are bad?

I checked the 2 PCB sent to me, and both have bad solder rings near the led pcb points. It looks as though they changed their machine soldering to something else because the solderings look like they make contacts I'll send a pic.


the original is clean and still works, just the button is bad.

the bottom PCB is the original, lights work button doesn't.

the top is the 2nd of the 2 replacement PCB sent to me both are the same soldering tooling that is bad.
Looks to me that quality control is just that. none.


PCBA1.jpg

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Re: Received new PCB for A1 controls

Postby AeroGator » Tue Nov 07, 2017 6:24

We talked to our dealer. Please contact him and prepare your device for sending back to him. Sorry for the time you will have to spend grounded. We will try to solve the problem asap.
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Re: Received new PCB for A1 controls

Postby 71st_Mastiff » Tue Nov 07, 2017 6:26

ok thanks...for your time..

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Re: Received new PCB for A1 controls

Postby 71st_Mastiff » Wed Jan 03, 2018 20:48

Hi I’m back, still waiting on a replacement pcb board, The North America representative has no replacement pcb A1 boards. I would like a full working base before I receive my MCG grip.
The pcb button is now broken, as well as the grey push button.

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Re: Received new PCB for A1 controls

Postby AeroGator » Fri Jan 12, 2018 8:37

71st_Mastiff wrote:Hi I’m back, still waiting on a replacement pcb board, The North America representative has no replacement pcb A1 boards. I would like a full working base before I receive my MCG grip.
The pcb button is now broken, as well as the grey push button.

In about a week time we are shipping a Big Box of Replacements to rrohde. We will make sure this time you are served. Please keep me updated.
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Re: Received new PCB for A1 controls

Postby 71st_Mastiff » Fri Jan 12, 2018 23:33

AeroGator wrote:
71st_Mastiff wrote:Hi I’m back, still waiting on a replacement pcb board, The North America representative has no replacement pcb A1 boards. I would like a full working base before I receive my MCG grip.
The pcb button is now broken, as well as the grey push button.

In about a week time we are shipping a Big Box of Replacements to rrohde. We will make sure this time you are served. Please keep me updated.


Thank you sir, hope for a better batch for him, can't wait to get my hands on that MCG for may grip.


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