Gladiator Pro Death Again after connecting SYS to Joystick...

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messiah
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Gladiator Pro Death Again after connecting SYS to Joystick...

Postby messiah » Thu Apr 27, 2017 13:28

Working again!

Thanks for the support guys!
Last edited by messiah on Tue May 16, 2017 13:53, edited 12 times in total.

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Re: Gladiator Pro Mk2 Death on first use..?

Postby UIV » Thu Apr 27, 2017 14:12

Send me to private your order number and where you bought.

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Re: Gladiator Pro Mk2 Death on first use..?

Postby messiah » Thu Apr 27, 2017 14:51

Send

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Re: Gladiator Pro Mk2 Death on first use..?

Postby UIV » Thu Apr 27, 2017 15:40

Connect the joystick to USB and send the screenshot from showhid.
http://ftp.vkb-sim.pro/Programms/show_hid.rar

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Re: Gladiator Pro Mk2 Death on first use..?

Postby UIV » Thu Apr 27, 2017 15:41

Connect the joystick without pedals.

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Re: Gladiator Pro Mk2 Death on first use..?

Postby messiah » Thu Apr 27, 2017 16:19

Here it is : http://imgur.com/srZ43pD

I tried connecting it to other USB hubs, all of them to be exact. nothing is showing up.. :|

Someone said the problem could be : electrostatic discharge (ESD).

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Re: Gladiator Pro Mk2 Death on first use..?

Postby UIV » Thu Apr 27, 2017 16:28

Contact Eduard for replace the USB-controller.

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Re: Gladiator Pro Mk2 Death on first use..?

Postby messiah » Thu Apr 27, 2017 16:31

I contacted him, waiting on reply.

Can I replace the USB-controller? or do I need to send it back?

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Re: Gladiator Pro Mk2 Death on first use..?

Postby UIV » Thu Apr 27, 2017 16:44

It's easy. Just unscrew few srews.

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby messiah » Wed May 10, 2017 19:57

Updated OP.

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby UIV » Thu May 11, 2017 4:19

Did you get a new controller PCB?

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby Eduard VKB FSC » Thu May 11, 2017 12:08

Hello messiah,

As discussed via email, please, provide us exact cabling setup you used at the moment where the second controller is damaged. We need to understand how it happened before sending another spare controller to replace. I believe it is caused by wrong cabling.
VKB store in Europe - http://flightsimcontrols.com

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby messiah » Thu May 11, 2017 12:52

UIV wrote:Did you get a new controller PCB?


Yeah, it replaced it with no problems.

Eduard VKB FSC wrote:Hello messiah,

As discussed via email, please, provide us exact cabling setup you used at the moment where the second controller is damaged. We need to understand how it happened before sending another spare controller to replace. I believe it is caused by wrong cabling.



You are right Eduard, 2 times I managed to kill the controller by the usb cable that powers the blackbox, was inserted into the sys slot in the joystick and instantly killed it. x2 times. ( by wrong cabling )

Could you guys test this? i'm sure you can replicate this easily.


1.Joystick was connected to the PC.
2.Pedals were connected to the Blackbox.
4.Pulled out the USB cable from the blackbox and inserted it in the SYS port and it got instantly killed(joystick)
5.The usb cable with the ending square was inserted in the SYS port and killed it. (cause it fits for some reason)
6.The usb cable was powered by my pc when I inserted the square usb  in the SYS port and killed it.

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby UIV » Fri May 12, 2017 3:02

Eduard will send you another new controller.
But please, never plug USB connectors to the BUS or SYS ports (they are for RJ-45).

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Re: Gladiator Pro Death Again after connecting SYS to Joystick...

Postby Eduard VKB FSC » Tue May 16, 2017 9:43

Status update: the new controller was sent and the joystick works again.
VKB store in Europe - http://flightsimcontrols.com


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