NJoy32Pro not recognized

[Lynx]

Hi,
I'm having problems with my Njoy32Pro.
When I connect USB on pc it says unable to recongize... It happened after a firmware update
Any solution?
Ciao
Lynx

[Victorus]

Try to launch ZBootloader-C.exe. Does it recognize somewhat?
What did you do (step by step) to upgrade firmware? Version?

Try to execute following operations.
Short BOOT jumper
Launch ZBootloader-C.exe
Free BOOT jumper
Upgrade firmware

[Lynx]

Hi,

Thanks for reply!

Unfortunately ZBootloader-C.exe does not recognize the Njoy it says error write data and the light is always red...

Last days happened that when I was connecting the usb to pc sometimes nothing was happening ans sometime it was recognized.
So I decided to upgrade the firmware. I donwloaded the last VKBDevCfg-C and it was saing that my firmaware was old but also error to read CPUID. So I tryed your same steps, short BOOT but nothing. Windows says USB device not recognized and in properties he does not have drivers of the usb device...
When I connect the usb I see a message from windows that says USB device not recognized, Blue led goes on for 2 seconds then off, on the device manager of windows I see a no specified device but VKBDevCfg nor ZBootloader see it connected.
I tried your operations but nothing. The only thing I noticed it that with boot jumper shorted no blue led.
Is there a sort of driver that I can give to windows to let it recognize?

[Lynx]

Show ID does not see it either

[Victorus]

I think you shorted BOOT jumper after Njoy to USB port connection.
Try to do exactly the following actions.
1. Close VKBDevCfg-C.exe if it was launched.
2. Disconnect controller.
2. Launch ZBootloader-C.exe You will see Boot device: turn out.
3. Short Boot jumper and connect controller to USB port. !!Boot jumper MUST stay shorted!!!
4. You will see new message in ZBootloader-C.exe window: Boot device: detected - OK.
5. Free Boot jumper.
6. Open file with new firmware, flash controller.
ZBootloader-C.exe will automatically be closed. If VKBDevCfg-C.exe is saved in the same folder, that ZBootloader-C.exe (recommended), it will be launched automatically. You can setup your controller.

[Lynx]

4. You will see new message in ZBootloader-C.exe window: Boot device: detected - OK.

I dont see this message... only windows says USB not recognized

Any other option?

[Victorus]

You have tried?
Or it was from previous experience?
What do you see in ZBootloader-C.exe window?

[Lynx]

I have tried your last istructions and ZBootloader-C.exe is just not reacting while windows pop out USB not recognized.

In ZBootloader-C.exe if I press reset it writes error write data: 29767400 or also 5256936.
Windows does no recognize it at HID...

I noticed that with boot there is no led without led flashes for some time then off and windows writes USB not recognized.

[UIV]

Can you connect to another computer?

[DHRF]

Hi,
I'm having problems with my Njoy32Pro.
When I connect USB on pc it says unable to recongize... It happened after a firmware update
Any solution?
Ciao
Lynx

Hello

did you still have the problem?
I can help you rule out any Microsoft or PC hardware problem. (I have seen this type of problems in many devices)
I am Microsoft MCSE whit 28 years on the fields, I put myself at your disposal.

Please , send your hardware configuration, operating system, and account type.
If this task sound complex please run this command
msinfo32 /report %USERPROFILE%\Desktop\report.NFO

And send the report.NFO file that should be on your destop.

For usb use this tool
Please use this tool
http://www.nirsoft.net/utils/usb_devices_view.html

I will show all usb information and has the capacity to fix errors, but from now only use the report option and send me the report.

[Lynx]

Thanks for your help!

Right now I'm not at home with my computer but I have my controller with me and I tested on my parents computer and same problems... USB not recognized...

I tried the usb tool and this is the report (see attachement).

[DHRF]

We need to check the PC in with you will follow the njoy recovery procedure.
Also Verify the correct lunch of the utilities.

[Lynx]

Ok Guys,
Looks like the problem has been solved
I don' t know how but after trying the controller at my parents house (where it was not recognized) I plugged the usb on my pc and it was immediately recognized so I create a reg file and then upgraded the firmware!
Now it works perfectly but I don't know how it can happen.
Thanks for the support!!

[DHRF]

could you send a report from your PC?

Like to have one whit the ok values.

[Lynx]

What values are you talking about?