MCG Ultimate doesnt recognise hat switch replacement

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TaipanDan
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MCG Ultimate doesnt recognise hat switch replacement

Postby TaipanDan » Tue Apr 06, 2021 7:19

Hi Guys,

I've replaced both of my mini-sticks with hats (see photo).

The top hat works fine for all 5 buttons.

The left hat (Gate Cont) only triggers the centre push button. Left/right/up/down triggers no buttons.
When I look at the axis test screen, the grip is sending axis signals even though its a hat switch and there are no longer any mini-sticks installed.

I have switched both hats to isolate the problem and both hats work in the top position, neither hat works in the left(gate-cont) position. Therefore unfortunately the problem is with the grip or controller :(

VKBDevCfg: 0.91.89
Firmware: _BlackBox_MK2_GF_MCG_Ultimate_v2_04_4

Things I've already tried:
-switching the hats
-Re-flashed firmware
-Default settings
-Re-calibrated
-Tightening screws
-Enabling/disabling POVs

Photo of hats installed: https://www.dropbox.com/s/hsejzq30bfaml2o/Hats.jpg?dl=0
Video showing the problem here: https://www.dropbox.com/s/bmiq4kh6bzaid ... g.mp4?dl=0

Is there a way we can force the software to know that a hat is installed and not look for a mini-stick?
Or can I get a firmware fix that forces it to use hat buttons instead of mini-stick?

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fallout9
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Re: MCG Ultimate doesnt recognise hat switch replacement

Postby fallout9 » Tue Apr 06, 2021 18:05

Looks like you're on beta version of both fm and sw. Try other pair, or the stable versions.

TaipanDan
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Re: MCG Ultimate doesnt recognise hat switch replacement

Postby TaipanDan » Wed Apr 07, 2021 2:04

Actually stable versions were already tried too.

I only updated to beta hoping it would fix the issue..

Unfortunately all versions of firmware I've tested have the same issue so far.

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fallout9
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Re: MCG Ultimate doesnt recognise hat switch replacement

Postby fallout9 » Wed Apr 07, 2021 3:00

Then it sounds like hardware issue, please fill up a service ticket.

TaipanDan
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Re: MCG Ultimate doesnt recognise hat switch replacement

Postby TaipanDan » Wed Apr 07, 2021 3:23

In Australia, so I've messaged the AliExpress seller.
Hope they can fix it by firmware... prefer not to send the whole grip back.


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