BE AWARE :::: Parts broken and VKB respone

[lee1hy]

I sent an e-mail to VKB, but there is no response, purchase on ali-express, and chat to ali, but no response

How will VKB respond to this critical flaw?

Do I have to waste time and complicated procedures with these little TOY PARTS? Or throw it in a shredder and buy TM




I will report this to the international consumption dispute (not effect but try)

All actions depend on VKB CS ACTION. sim users should no longer suffer from joystick pain for 15 years

[fallout9]

Dear lee1hy or kim12345 or whatever other nicks you're using, in order to have your problem fixed you should open up a service ticket on Ali or send an e-mail to sales@vkb-sim.pro, providing your original order number, date, name and a description of the issue with pictures illustrating it. If you already did that, then you should check your spam folder; sometimes messages from Ali are ending up in there.
Other than this, I'm glad you haven't threw the joystick away to get a TM, as you were stating exactly 1 year ago. Also, be careful with that shredder - you might end up buying a TM AND a shredder if you'll do as you said. Not sure if getting a joystick through a shredder would be covered by warranty (I'm talking about shredder's warranty, because VKB's warranty is rock solid).