Black Mamba Limited Edition - Spring broken

[Irrstern]

The Spring for y-axis is broken
Warranty is over since May... so have to find a replacement my own - is it known what kind of spring it is?

Regards

[AeroGator]

Warranty is over since May...

Warranty is lifetime (or as long as we physically have spare parts for really old models) - so don't worry.
Let me get my torch and go downstairs to our vault and check through our treasure chests.

[Irrstern]

Hmm I'm afraid that this is only valid for the VKB part in the US? I bought mine in Europe...
It's not the only Problem, I also have a special CAM for the Warthog I recently installed and it is bumpy so the overall feeling ist very bad

[AeroGator]

Hmm I'm afraid that this is only valid for the VKB part in the US? I bought mine in Europe...
It's not the only Problem, I also have a special CAM for the Warthog I recently installed and it is bumpy so the overall feeling ist very bad

I don't remember mentioning anything about geography.
Please contact me by PM with:
- information about in which shop you bought the joystick, and when
- the order number
we will think how to help.

[Irrstern]

Sounds great! I gather the information and will contact you...