VKB-SIM

Hi miksmax,

There is no extra cost for PayPal payment

Hi guys,

the UK shipping is enabled on our website.

Hi Laz,

We plan to open orders for different UCM models next Friday. Actual shipping should be started during the week of the 8th of March.

Guys, sorry for hard time placing an order for NXT. We'll move VKB FSC EU site to more powerful hardware soon to better cope with the load. The site was quite slow during last 24 hours, indeed. We plan to start shipping NXTs next week around Tuesday/Wednesday as soon as the cargo arrives to our ware...

Hello arconium,

Is that a duplicate order or just two items instead of one ?

Anyway, it is not a problem. Just let me know your order(s) number and we will modify and refund it accordingly.

The parcel left Eindhoven today. Actual public tracking info should be updated later when it is scanned in the UK sorting center.

Can you lease with your UPS agent to try and resolve the status of the order and also to advise about a replacement I personally think that using UPS for shipping to the UK starting again tomorrow is unwise and premature and would recommend against it Hi Steve, It has been just escalated. I will tr...

Hi guys, UPS is closely monitoring stuck parcels. It seems they are all moving now. Here is the internal UPS status of the parcels: OFD means that the parcel has left the facility in Eindhoven or are in London on it’s way for delivery (I don't want to put full tracking numbers on public forum.) 1ZV7...

Hi Jonay, We do not charge any tax for the UK customers since the 1st of January 2021. Regular prices including VAT are 199 EUR for T-Rudder, 185 EUR for NXT Premium, 142 EUR for NXT Standard, 417 EUR for GF3 MCG Pro. You can compare with your invoice. Those prices are only for destinations within E...

Guys, all variants of Gunfighter (with exception of MCG Ultimate as it is too new) will be available for purchase on the 5th of March.

Hello Yamas,

For your destination DHL uses local partners to deliver, therefore it could be some lack of tracking information or it is updated with delay. It should arrive soon. Nowadays many remote destinations are getting delays in delivery. Sorry for inconvenience.

Hello Robin,

Sorry for delay. We have prepared the non-slip pads for you. It will be picked up by a courier tomorrow.

Hi guys, We received a confirmation about the vessel arrival. It arrives tomorrow to the port of Rotterdam. I expect it to arrive to us early next week. NXT will be on sale this Wednesday. We would have time to process the orders and get prepared to start dispatching the items as soon as the cargo a...

MCG U + Gunfighter Mk.III bundle will be available for ordering by the end of this week. It will be shipped via China Express Airlift option. It means that all orders placed until the end of Thursday, the 4th of March will be shipped to us from VKB HQ using express delivery service. They should arri...

Hi mighty_phil,

No worries, if you do direct bank payment the product is reserved for you. Typically payment within Euro zone arrives within a day or two.