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by Eduard VKB FSC
Wed Aug 03, 2022 1:07
Forum: VKB FSC Europe
Topic: Arrival of next batch
Replies: 204
Views: 1200757

Re: Arrival of next batch

So the £80 UPS delivery fee was a surprise… anyone else get stung with the same? They try and get you to pay cash. Hello VikN7, we charge slightly above 15 euro as shipping cost to the UK. But please do not mix up shipping cost and import tax. We do not charge VAT for UK customers however in order ...
by Eduard VKB FSC
Wed Aug 03, 2022 1:05
Forum: VKB FSC Europe
Topic: Arrival of next batch
Replies: 204
Views: 1200757

Re: Arrival of next batch

kolf wrote:any est till "Gunfighter Mk.III ‘Modern Combat Edition’ Ultimate" will be back in stock ?

Hi kolf,
Ultimate edition is expected to arrive by the end of August. The containership is on its way but exact day is not easy to estimate.
by Eduard VKB FSC
Mon Jul 18, 2022 12:22
Forum: VKB FSC Europe
Topic: Arrival of next batch
Replies: 204
Views: 1200757

Re: Arrival of next batch

Hello Tim,

Re-stock of OT variants of EVO is expected this week, hopefully tomorrow. So, we might ship your order tomorrow if Fedex delivers in time.
by Eduard VKB FSC
Fri Jul 15, 2022 11:26
Forum: VKB FSC Europe
Topic: NXT to EVO Upgrade Kit in Europe
Replies: 18
Views: 8936

Re: NXT to EVO Upgrade Kit in Europe

Hi storemaster, we plan to start selling the kits today.
by Eduard VKB FSC
Fri Jul 15, 2022 11:25
Forum: VKB FSC Europe
Topic: Arrival of next batch
Replies: 204
Views: 1200757

Re: Arrival of next batch

Yes, GF Mk.III + SCG Premium Left-handed will be available today. However new stock of OTA for Gunfighter is not yet arrived (if you consider it to use with GF grip).
by Eduard VKB FSC
Thu Jul 14, 2022 20:45
Forum: VKB FSC Europe
Topic: Tracking for order #26099
Replies: 1
Views: 1405

Re: Tracking for order #26099

Hello Ayfid,

I think that your order has been arrived already. It might be that one label was incorrect or missing important information so we had to cancel it and create another label. So, that might be a confusion.
by Eduard VKB FSC
Thu Jul 14, 2022 20:41
Forum: VKB FSC Europe
Topic: N.Ireland delivery
Replies: 3
Views: 1049

Re: N.Ireland delivery

Hello Zensp00n,

Nothern Ireland is considered as part of EU in terms of taxation for orders. So you do not need to pay anything extra on top of the amount we charged.
by Eduard VKB FSC
Thu Jul 14, 2022 20:40
Forum: VKB FSC Europe
Topic: Cancellation of order #25489 - Ticket #8039
Replies: 4
Views: 1641

Re: Cancellation of order #25489 - Ticket #8039

Hi Victor-9,

The order is returned back now and we have refunded it. Sorry for inconvenience. Returning always takes longer unfortunately.
by Eduard VKB FSC
Thu Jul 14, 2022 20:34
Forum: VKB FSC Europe
Topic: Support Ticked pending?
Replies: 3
Views: 1060

Re: Support Ticked pending?

Guys, sorry for some delays with answers. Now we have extra hands on that so we do not have any delays for new tickets.

Sath, I hope we have resolved your issue successfully.
by Eduard VKB FSC
Thu Jul 14, 2022 20:32
Forum: VKB FSC Europe
Topic: Double-charging for VAT
Replies: 13
Views: 7555

Re: Double-charging for VAT

Hi kindred.brujah,

We are considering different variants but unfortunately long explanation next to the price tag is not an option. The banner is enabled which should help to avoid such misunderstanding.

Thanks for the feedback.
by Eduard VKB FSC
Thu Jul 14, 2022 20:27
Forum: VKB FSC Europe
Topic: WWII THQ Grip
Replies: 3
Views: 1282

Re: WWII THQ Grip

Hi Veteran66,

It will be available for purchase this week.
by Eduard VKB FSC
Thu Jul 14, 2022 20:26
Forum: VKB FSC Europe
Topic: Arrival of next batch
Replies: 204
Views: 1200757

Re: Arrival of next batch

Omni Throttle is bit behind of the other variants. We expect to receive the next OTA variants tomorrow or on Monday. Current waiting time for EVO OTA is about two weeks. The other variants are a week or less.
by Eduard VKB FSC
Thu Jul 14, 2022 20:25
Forum: VKB FSC Europe
Topic: Order #26635 Status
Replies: 2
Views: 991

Re: Order #26635 Status

Hello Solius,

Currently Gladiator EVO Omni Throttle variant has waiting time of about two weeks. It should be shipped to your in the beginning next week.
by Eduard VKB FSC
Thu Jul 14, 2022 20:23
Forum: VKB FSC Europe
Topic: NXT to EVO Upgrade Kit in Europe
Replies: 18
Views: 8936

Re: NXT to EVO Upgrade Kit in Europe

Hi guys,
the upgrade kits are arrived now. They will be available for purchase this week.
by Eduard VKB FSC
Thu Jul 14, 2022 20:22
Forum: VKB FSC Europe
Topic: Order Number #26587
Replies: 3
Views: 1084

Re: Order Number #26587

Thanks. It is all sorted and shipped.

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