VKB-SIM

I sent VKB an email referencing this forum and they responded very fast.
No charge, just shipping. That's what I call Customer Service!
Order placed, should be here around Oct 1st.
So far so good.
Thanks again for all of your assistance.

The springs don't stretch out and lose their springy elasticity over time? That's what they "feel" like.

Other than the big, round top button, all the buttons work. The back and left axes are weak, creating too much wiggle in the center. I don't know where to get the parts needed, though.

Where do I order the missing parts from? I think I need the top button assembly and new springs.

That simplifies things a lot. Mine's a twisty stick, ergo MkII.
EDIT: The X-Plane store guys replied and confirmed it's a MKII.
Now that that's established, though, now what?

I find it interesting that mine says GLADIATOP, with a P at the end, so I was assuming it was a Pro. I tried going back to the X-Plane store to find my order but it seems to have been removed.
Anyway, Pro or MKII, what can I do, where can I send it, to get it repaired and restored?

Easier said than done. I’m on the road, no tools. I’ll try when I get home. Thanks.

Pretty sure it's a Pro. As far as I can tell, they look the same, right?

I have a Gladiator Pro that's getting worn out, needs new springs and the top thumb button repaired. Does VKB offer restoration/repairs? If not, does anyone know where I could send it? I live in Nevada, USA. I can't ask for help through the official website because I bought it through the X-Plane st...

I should have mentioned that the joystick DOES work. Just trying to get WIZZO working, too.

I have a Gladiator Mk.II and I’ve downloaded WIZZO from several sites referenced in your webpage, installed it, then tried to run it a bunch of times but it just won’t open. I get the spinning green “processing” icon for about ½ a second... then nothing. Like I said, tried a bunch of times, each tim...

Did ^^^this^^^ and now my hat switch works, but only in the 4 cardinal directions, no 45º left/right or 135º left/right. And now the Mode button does nothing. It's red all the time. Why does everyone hate Macs so much? I guess some people just get frustrated with stuff that works and doesn't require...