Search found 190 matches

by Eduard VKB FSC
Thu Jan 17, 2019 3:02
Forum: VKB FSC Europe
Topic: EU store. No reply to ticket.
Replies: 5
Views: 85

Re: EU store. No reply to ticket.

Hi guys, there is some delays with the ticket handling but all of them should be handled by the end of the week. We are getting a new person on board as it didn't work well with my other colleague due to personal circumstances and I hope the ticket support and communication will be improved signific...
by Eduard VKB FSC
Fri Dec 28, 2018 17:44
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 29
Views: 2239

Re: December'18 batch

That’s a pity. US and Ali have stock now and for EU it was said sticks would be shipped mid Jan. Why another month delay? Hello Mca, We ship from our wharehouse in the Netherlands and therefore need to get the cargo first. The cargo is sent via ocean to us and it takes about a month all in all to g...
by Eduard VKB FSC
Fri Dec 28, 2018 17:38
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 17
Views: 2591

Re: FSC web store updates and feedback

Hello all,

We have just introduced "Notify Me" button. You can use it to get notified via email when "out of stock" items are available again.
by Eduard VKB FSC
Wed Dec 26, 2018 12:55
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 29
Views: 2239

Re: December'18 batch

Hi guys, T-Rudder pedals will be in stock in mid-January (cargo is on its way) Gunfighter reservations will be started to be fulfilled in early February (production run for EU is on-going and units are currently passing QC). We plan to receive Gunfighters in two shipments so they will be shipped to ...
by Eduard VKB FSC
Wed Dec 26, 2018 0:25
Forum: VKB FSC Europe
Topic: Order complete issue
Replies: 2
Views: 143

Re: Order complete issue

Hello, Thank you for the purchase ! Your order has been shipped on the 24th. Considering the holiday time it could be delivered next week, hopefully on Monday. The transaction marked completed as we processed and shipped the item. You should have received automated email with the tracking informatio...
by Eduard VKB FSC
Thu Nov 08, 2018 16:39
Forum: VKB FSC Europe
Topic: No reply from VKB EU
Replies: 2
Views: 399

Re: No reply from VKB EU

Hello kosta,

I believe we had an email discussion yesterday but I got your last email empty. Please, provide me your order details via PM.

Cheers,
Eduard
by Eduard VKB FSC
Thu Nov 08, 2018 16:31
Forum: Technical Support
Topic: GF Rev.A: Cams-Problem
Replies: 2
Views: 170

Re: GF Rev.A: Cams-Problem

Hello kosta,

I think we had a discussion via email already. Unfortunately, I have received the empty email from you. I guess something went wrong. You can send me PM with your order number.

Cheers,
Eduard
by Eduard VKB FSC
Mon Oct 29, 2018 16:08
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 429
Views: 47143

Re: Gunfighter MCG is on the way to EU

wheather my preordered MCG Pro (from the EU-website) will come with the stick extension or not. Hello rauchenderkolben, As I have answered in the other topic, MCG Pro does not include the stick extension, it is different version of the MCG grip. To avoid that confusion and simplify ordering and log...
by Eduard VKB FSC
Mon Oct 29, 2018 16:02
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 29
Views: 2239

Re: December'18 batch

Eduard, Will it be possible to order MK4 pedals with shippment in december? You mentioned that earlier in your posts. Hello blackram, There is no reservation is possible for Mk.IV pedals. We are expecting enough pedals sets to arrive in December batch. And it is much less complex product than MCG o...
by Eduard VKB FSC
Mon Oct 29, 2018 15:50
Forum: VKB FSC Europe
Topic: Gunfighter Pro comes with a Stick Extension
Replies: 4
Views: 350

Re: Gunfighter Pro comes with a Stick Extension

hey, on the north american website it says "Gunfighter Pro comes with a Stick Extension" this does not show on the EUwebsite unfortunetally. I was wondering whether my MCG PRO flightstick I preordered (from eu website, shipping to germany) will come with the stick extension or not ? Does ...
by Eduard VKB FSC
Wed Oct 24, 2018 8:15
Forum: VKB FSC Europe
Topic: KG12 left hand?
Replies: 5
Views: 327

Re: KG12 left hand?

Hello Ships, I also do not expect to have MCG left hand next year. But I know that a grip for left hand (SCG) is being prepared for production currently. I would carefully say that next year we may have a chance to have it on sale but it depends on how many obstacles VKB Engineering would need to ge...
by Eduard VKB FSC
Wed Oct 24, 2018 0:50
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 29
Views: 2239

December'18 batch

Hello all, VKB manufacturing department has confirmed to us the next shipment for EU market. We expect to get much bigger amount of Gunfighter Mk.II and T-Rudder Mk.IV than we got earlier and I hope to have it in permanent stock or at least to keep it for longer period available. To let people to re...
by Eduard VKB FSC
Wed Oct 24, 2018 0:35
Forum: VKB FSC Europe
Topic: No response from support since 65 days
Replies: 13
Views: 610

Re: No response from support since 65 days

Hi Zephyris,

I have already contacted you before reading this post ... Just want to confirm also here that your joystick is planned to be fixed and shipped back to you by the end of this week.

Cheers,
Eduard
by Eduard VKB FSC
Tue Oct 16, 2018 2:59
Forum: VKB FSC Europe
Topic: MKIV rudder pedals already out of stock
Replies: 6
Views: 559

Re: MKIV rudder pedals already out of stock

Hi AeroGator, yes Ive send an email to Eduard and Im waiting for response. This can be a long wait you know. And, I purchased and ordered a spare set of springs for Gladiator and still waiting them (Order #4591 from September 19, 2018). Ehhh... Hi blackram, Your order 4591 was shipped about a week ...
by Eduard VKB FSC
Mon Oct 08, 2018 14:30
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 429
Views: 47143

Re: Gunfighter MCG is on the way to EU

Guys, for some destinations we switched to DHL shipping service from PostNL. And it seems that they didn't send tracking links automatically. We will investigate it and in the meanwhile provides to all affected customers the tracking links from our site.

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