Search found 177 matches

by Eduard VKB FSC
Tue Oct 16, 2018 2:59
Forum: VKB FSC Europe
Topic: MKIV rudder pedals already out of stock
Replies: 6
Views: 218

Re: MKIV rudder pedals already out of stock

Hi AeroGator, yes Ive send an email to Eduard and Im waiting for response. This can be a long wait you know. And, I purchased and ordered a spare set of springs for Gladiator and still waiting them (Order #4591 from September 19, 2018). Ehhh... Hi blackram, Your order 4591 was shipped about a week ...
by Eduard VKB FSC
Mon Oct 08, 2018 14:30
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

Guys, for some destinations we switched to DHL shipping service from PostNL. And it seems that they didn't send tracking links automatically. We will investigate it and in the meanwhile provides to all affected customers the tracking links from our site.
by Eduard VKB FSC
Fri Oct 05, 2018 9:55
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

sharknoir wrote:Hello Eduard
Somes news about the shipping of Gunfighters orders?

Hello sharknoir,
We shipped most of them already. The remaining orders are to be shipped today.
by Eduard VKB FSC
Tue Oct 02, 2018 12:37
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 14
Views: 1689

Re: FSC web store updates and feedback

support tickets seem to take a VERY long time. I put in one back at august 30th... I still havent heard anything back.... Hello arjepsen, Sorry for delays with tickets handling. It was a lack of resources in September and we are covering this area now. We have answered and cleared many tickets duri...
by Eduard VKB FSC
Tue Oct 02, 2018 12:32
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

Ye Mine Says it's in the processing state order 4547. I recieved the paypal link last wednesday & paid for it immediately. I have seen no notification of shipping. Is there a Problem ? Hello timo239, Thanks for your purchase. Glad that pre-order process works fine now. We plan to ship all Gunfi...
by Eduard VKB FSC
Tue Oct 02, 2018 11:47
Forum: VKB FSC Europe
Topic: support ticket closing on a month
Replies: 6
Views: 297

Re: support ticket closing on a month

flashben wrote:I completely forgot I also had send a support ticket a month or more ago, I don't don't think the function behind it works yet.

Hi flashben,
We processed that ticket last week. Sorry for the late reply. Now your issue is clear and we agreed on solution.
by Eduard VKB FSC
Tue Oct 02, 2018 11:45
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

Unfortunately, the packet seems to be stuck at the starting point until now. I don't know if the packet is stuck somewhere, meaning if DHL effed up or what's going on anyway. Has anyone else been notified by DHL that their order is being shipped and received no further update? Hello gerodinis, Plea...
by Eduard VKB FSC
Tue Oct 02, 2018 11:42
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

you mean the yellow "check out with PayPal" button? i just tried, it didn't work.. i still have a red message saying "Sorry, "Gunfighter Mk.II" is not in stock. Please edit your cart and try again. We apologize for any inconvenience caused." in my shopping card! :cry: ...
by Eduard VKB FSC
Tue Oct 02, 2018 11:32
Forum: VKB FSC Europe
Topic: No response from support since 65 days
Replies: 11
Views: 216

Re: No response from support since 65 days

Hello Zephyris, Sorry for missing your ticket. We currently have shortage of resources and still a bit behind with the tickets. Due to personal circumstances the person who works with tickets have very limited time for that and the ticketing system is overloaded with "when the item is back in s...
by Eduard VKB FSC
Fri Sep 28, 2018 15:21
Forum: VKB FSC Europe
Topic: Need help with failed transaction for reserved item
Replies: 6
Views: 153

Re: Need help with failed transaction for reserved item

flashben wrote:Can you change the payment option, I think the Ideal payment in progress is preventing me from buying

Yes, I think so. I have just changed it to PayPal.
by Eduard VKB FSC
Fri Sep 28, 2018 15:00
Forum: VKB FSC Europe
Topic: Are the preordered Rev.A MCgrips in stock in Europe??
Replies: 7
Views: 537

Re: Are the preordered Rev.A MCgrips in stock in Europe??

I tried putting an MCG Pro into the shopping cart but the shop didn't let me. Did I miss the window to (pre-)order? If so, any idea when it will become available again? I need Rev. A for my Gladiator Pro. Thanks! Hi blazing, rev.A grips are produced based on pre-orders only as an number of owners w...
by Eduard VKB FSC
Fri Sep 28, 2018 14:52
Forum: VKB FSC Europe
Topic: Need help with failed transaction for reserved item
Replies: 6
Views: 153

Re: Need help with failed transaction for reserved item

What kind of transfer did you option? I asked Eduard to send me Paypal invoice, he did and i payed it, also he confirmed me that it was paid. It was week or two ago. Now i still didn't get shipping notification that grip was sent, i guess they are busy packing and shipping orders so i assume i'll g...
by Eduard VKB FSC
Fri Sep 28, 2018 14:50
Forum: VKB FSC Europe
Topic: Need help with failed transaction for reserved item
Replies: 6
Views: 153

Re: Need help with failed transaction for reserved item

Hi im one of the guys that preorder the Rev.A stick back in june and and I had a failed payment in august. I still can't complete the payment to this day, because everytime i click on the payment link in my invoice it sends me to this And there's no payment option on the site when I go to orders in...
by Eduard VKB FSC
Mon Sep 24, 2018 10:34
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

Hi, when can i expect an email update with payment info for my preordered rev.a mcgrip pro? Ive only had a payment order update in august which failed Hi flashben, can you please send me your order number to PM ? We received the items last week and starting shipping them this week. Hey, will this s...
by Eduard VKB FSC
Thu Sep 20, 2018 1:34
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 422
Views: 37424

Re: Gunfighter MCG is on the way to EU

this is just insane, the MGC mk II pro grip availability has been pushed forward to 26 of sept! .. i do really hope the wait time will be rewarding! Eduard, i hope everything is on the good way, right? i just can't wait to trash my tm hotas x and jump/stomp & step on it with my two feets joint ...

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